Matthew Marcinik

• Educated customers on proper firearm handling techniques, emphasizing the importance of safety measures when operating firearms.
• Prioritized helping customers over completing other routine tasks in store.
• Established rapport with repeat customers leading to increased loyalty and consistent sales growth.
• Conducted thorough background checks for firearm sales, ensuring compliance with federal regulations and promoting safety within the community.
• Meticulously maintained records of all transactions, ensuring proper documentation for auditing purposes.

• Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
• Expedited product replenishment by efficiently unloading delivery trucks and sorting merchandise.
• Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
• Improved customer satisfaction by promptly locating items and providing product information.

• Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
• Boosted shop revenue through upselling various products and services, such as shaving creams, hair treatments, and styling products.
• Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
• Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.

• Enhanced worksite safety by conducting thorough equipment inspections and routine maintenance.
• Increased productivity by operating heavy machinery such as forklifts of varying capabilities for various construction projects.
• Ensured timely project completion with efficient execution of excavation, grading, and site preparation tasks.
• Collaborated with team members to complete complex projects, utilizing strong communication skills and problem-solving abilities.

Garden center

• Enhanced scheduling efficiency by implementing automated systems and optimizing coordination processes.
• Streamlined communication between departments for improved schedule adherence and reduced conflicts.
• Reduced employee overtime costs by closely monitoring work hours and strategically adjusting schedules as needed.
• Increased client satisfaction through timely appointment scheduling and proactive management of wait times.

• Enhanced customer satisfaction by providing efficient installation services and timely resolution of issues.
• Reduced service callbacks by ensuring accurate installations and proper equipment testing.
• Streamlined workflow for faster job completion through effective communication with team members.
• Completed installations within deadlines, adhering to company policies and safety guidelines.