MATTHEW MARCKS
Pulaski,WI
Summary
I am experienced in several different areas that would make me a valuable employee with any company, such as Public Safety and Emergency Response, Construction and Installation and Business Management.
Project management professional prepared to lead and oversee construction projects from inception to completion. Proven track record in coordinating diverse teams, ensuring compliance with safety and quality standards, and delivering projects within scope and schedule. Strong focus on collaboration, adaptability, and achieving measurable results. Skilled in resource management, problem-solving, and effective communication.
Overview
25
25
years of professional experience
Work History
Project Superintendent
Mission Support Services
03.2024 - Current
- Handled scheduling of subcontractors and staff to complete projects within required timeframes.
- Conducted regular site inspections to assess progress, address issues, and maintain quality control throughout the project lifecycle.
- Worked with inspectors, workers and unions, to conduct weekly status updates.
- Compiled daily field report, detailing all key activities and outlining project progress for stakeholders.
- Developed detailed project scopes, schedules, budgets, and performance metrics to guide successful completion of assigned projects.
- Conducted walk-throughs with clients prior to project close, completing punchlists and answering all questions.
Branch Manager
Service Master Restore & Cleanup
09.2023 - 11.2023
- Microsoft experience with Word, Excel and Office
- Exanimate
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
Project Manager and ERC Sales
Paul Davis Emergency Services
01.2022 - 09.2023
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Monitored project performance to identify areas of improvement and make adjustments.
Public Safety Officer/EMR
Green Bay Austin Straubel International Airport
08.2015 - 01.2022
- Maintained accurate records of incidents and actions taken during shifts, contributing to effective communication between team members and supervisors.
- Patrolled assigned areas on foot and/or by vehicle.
- Provided first aid assistance during medical emergencies, applying life-saving techniques until paramedics arrived on scene.
- Monitored surveillance systems for potential threats or suspicious behavior around critical infrastructure, reporting findings to appropriate authorities for further investigation.
- Performed crowd control duties during large gatherings or events, maintaining order while prioritizing the safety of all attendees.
- Participated in ongoing training sessions to stay up-to-date on best practices in public safety operations and procedures.
- Collaborated with law enforcement agencies to share intelligence, coordinate responses, and support investigations into criminal activity.
- Supervised crowds at busy events to prevent injuries and property destruction.
- Utilized conflict resolution skills to de-escalate tense situations involving disputes between community members.
- Answered emergency calls for help from citizens and business owners.
- Prepared reports on public safety activities and initiatives, contributing to decision-making processes for resource allocation and strategic planning.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Managed traffic flow during special events or road closures, ensuring minimal disruption to motorists while prioritizing pedestrian safety.
- Applied principles of law enforcement and fire protection.
Salon Owner/Operator
Groucho´s II Bar and Grill
01.2000 - 02.2017
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through exceptional service and consistent follow-up communication.
Lead Installer
Becks Cabinets
06.2015 - 08.2015
- Improved customer satisfaction by providing efficient and accurate installations.
- Reduced installation errors, implementing thorough quality control measures.
- Mentored junior installers, fostering a positive learning environment for skill development.
- Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.
- Provided on-site supervision, ensuring proper adherence to safety regulations and protocols.
- Resolved technical issues efficiently, utilizing extensive knowledge of product specifications and performance capabilities.
- Exceeded company targets consistently by completing high-quality installations ahead of deadlines.
- Conducted post-installation inspections, guaranteeing customer satisfaction and addressing any concerns promptly.
- Participated in industry training programs, staying updated on the latest technologies and best practices in the field of installations.
- Assisted in developing new procedures for more efficient installations based on emerging trends in the industry.
Lead Installer
Countertop Specialists
11.2012 - 08.2014
- Collaborated with sales teams to provide accurate estimates and timelines for potential clients.
- Streamlined installation processes for increased productivity and faster project completion.
- Loaded and unloaded building materials used for construction.
- Managed inventory effectively, maintaining adequate stock levels for ongoing projects while minimizing overstock costs.
- Enhanced team collaboration with effective communication of project goals and requirements.
- Developed customized installation plans to cater to individual client needs and preferences.
- Installed complete systems at new residential and business construction sites.
- Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
- Used appropriate PPE to reduce risks when working with electrical and communications systems.
- Operated tools, equipment, and machinery according to safety standards.
Education
Associate of Science - Criminal Justice Law Enforcement
Northeast Wisconsin Technical College
Green Bay, WI05.2011
High School Diploma -
Pulaski High School
06.1998
Skills
- Subcontractor supervision
- Construction supervision
- Site inspections
- Commercial construction experience
- Effective written and verbal communication
- Deadline management
- Permit processing
- Material procurement
- Project safety
- OSHA trained
- Quality control
- Safety procedures
- Change order management
- Blueprint interpretation
- Project scope
- Building codes
- Coordinated project operations
- Baseline schedules creation
- Crew safety meetings
- Subcontractor coordination
- Site safety coordinator
- Measurement and calculation accuracy
- Scheduling expertise
- Exemplary communication
- Construction protocols and standards
- Scope definition
- Documentation management
- OSHA compliance
- Job planning
- Equipment operatio
- Teamwork and collaboration
- Problem-solving
- Time management
- Problem-solving abilities
OTHER EXPERIENCE AND TRAINING
- Executive Board Member of the IAFF Local 141 Union of Green Bay Firefighters (June 2019-December 2021)
- Owner of Groucho’s II Bar and Grill (2000-2006)
- OSHA 10
- OSHA 30
- Commercial property Project Manager
- Residential property Project Manager
- Commercial Superintendent
- Residential Superintendent
- Active Member of Pulaski Tri-County Fire Department (February 2014 – July 2023) – Certified Firefighter I and State of Wisconsin and National EMR Certification
- First Aid/CPR
- First Responder
- Active Shooter certification
- Mass casualty Incident
Timeline
Project Superintendent
Mission Support Services
03.2024 - Current
Branch Manager
Service Master Restore & Cleanup
09.2023 - 11.2023
Project Manager and ERC Sales
Paul Davis Emergency Services
01.2022 - 09.2023
Public Safety Officer/EMR
Green Bay Austin Straubel International Airport
08.2015 - 01.2022
Lead Installer
Becks Cabinets
06.2015 - 08.2015
Lead Installer
Countertop Specialists
11.2012 - 08.2014
Salon Owner/Operator
Groucho´s II Bar and Grill
01.2000 - 02.2017
Associate of Science - Criminal Justice Law Enforcement
Northeast Wisconsin Technical College
High School Diploma -
Pulaski High School
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