Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Marisseau

Center Tuftonboro

Summary

Talented Owner with excellent marketing, customer service and facility oversight skills and more than 20 years of experience. Highly effective and comfortable working with people at all levels in organization.

Overview

19
19
years of professional experience

Work History

Owner

Lake Winni Carpentry and Paint LLC
03.2024 - Current
  • Managed clients from start to finish including first contact, measuring and estimating, sales, onsite client needs, billing, follow up, and social media management with finished pictures.
  • Utilize my working knowledge of Carpentry, plumbing, electrical, tile, drywall and painting skills to quote, sell and complete jobs and maximize profits.
  • Established a business on Lake Winnipesaukee that received many great reviews. not only around the lake, but the islands as well.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Trained and motivated employees to perform daily business functions including using power tools and carpentry skills.
  • Consulted with customers to assess needs and propose optimal solutions.

Resin Artist

Twisted Turnings
02.2020 - Current
  • Work directly with clients to create unique, hand-crafted products such as pens, jewelry, and turnings.
  • I work with Knife-makers all over the globe, creating Resin, wood and hybrid handles.
  • Maintained and ordered adequate supply of materials, supplies and equipment.
  • Manage a social media presence with 3k followers.
  • Selected materials for use based on strength, color and texture.
  • Continuously give award winning customer service and products.

Owner/Finish Trim Carpenter

New England Finish Carpentry LLC
09.2017 - 01.2020
  • Designed, Estimated, contracted and completed many various High End carpentry jobs throughout NH.
  • New construction and Remodel construction of Kitchens, Bathrooms, Trim work, flooring, stairs.
  • Designed, Estimated, Contracted and completed many restaurants, bars and nightclubs in NH.
  • Produced high-quality work in full compliance with project standards and good carpentry practices.
  • A working and proficient knowledge of all hand and power tools.
  • Promoted compliance with applicable federal, state and OSHA laws and regulations.
  • Kept worksites organized and tidy to reduce hazards.
  • Interviewed, Contracted and managed subcontractors and employees to complete jobs.
  • Took accurate measurements to calculate size and amount of materials needed for project completion.
  • Worked independently on projects and tasks within carpentry team.
  • Comprehensive working knowledge in plumbing, electrical, drywall, painting, and tile in addition to carpentry.
  • Maintained records and documented actions for progress reports.
  • Communicated with teammates and supervisors frequently to understand requirements and complete projects on time.

Job Foreman

Kindler Development Group
10.2015 - 09.2017
  • Managed Multiple projects ranging from single family restoration to 18 unit multifamily buildings as well as restaurant and nightclub builds.
  • Managed product and material needs as well as employee requirements to the investors.
  • Communicated with employees to demonstrate high standards and mitigate issues.
  • Supervised projects to uphold schedule requirements and quality demands.
  • Led my team by example and was able to personally do anything on the job required, including carpentry, drywall, mudding, painting, plumbing and electrical.
  • Checked project details to verify job site materials and equipment.
  • Complied with federal and company regulations to maintain high level of job site safety.
  • Tracked and reported units and labor hours prior to submission of timecards.
  • Communicated with suppliers and coordinated delivery of supplies to job sites.
  • Managed workers at various experience levels in construction and restoration projects.
  • Conferred with senior management, owners, contractors and design professionals to discuss project goals and problem solve.

Maintenance Technician

California Property Management
01.2013 - 01.2014
  • Managed apartment complexes across several locations.
  • Successfully remodeled apartments when tenants moved out with a full remodel time of under a week.
  • Managed over 950 apartments at a time.
  • Kept inventory at each property of parts to repair most anything at each location.
  • Maintained not only the apartments, but all common spaces and exteriors.
  • Communicated with my Managers regarding apartment status, complications and budgets.
  • Handled Tenant issues and many times helped with de-escalation including emergencies.
  • Hands on experience with carpentry, drywall, finishing, painting, heating, plumbing and electrical.

Maintenance Technician

Brady Sullivan
04.2010 - 11.2012
  • Managed the rehabilitation and repurpose of apartment complexes into condominiums for sale in various locations throughout New Hampshire.
  • Managed upwards of 450 units on one property.
  • Managed at times 9 separate properties.
  • Upon exit of a tenant, we did a full rehabilitation including new kitchens, bathrooms, floors, carpentry, electrical, plumbing and paint.
  • Managed Tenant as well as Condo Owner maintenance, emergencies and issues.
  • Managed exterior and common areas of all properties.
  • Kept track of all units in all properties regarding their status of construction all the way through punchlist and final sale utilizing spreadsheet technology.
  • Was proud to have multiple streaks of over 20 condo units sold without a single item on the punchlist.
  • Successfully handled customer service including unsatisfied tenant de-escalation.
  • Reported to my Seniors and accounting team updates on properties and budgets.

Custom Jewelry Sales Specialist

Jared Galleria Of Jewelry
01.2009 - 02.2010
  • Worked for Various large name brand jewelers in their sales and sales managemenent department including Longs, Jared, Kay, Belden, Gordons and more.
  • Stayed up to date on company products and services to support sales objectives.
  • Educated customers on product features and technical details to highlight benefits.
  • Gave top-notch service to everyone in order to provide ample sales opportunities.
  • Proudly added over 500k in custom sales in the last store I worked in in a single year.
  • Negotiated prices and set up contracts to finalize sales agreements.
  • Write, completed and filed documentation to finalize sales.
  • Compiled key customer data to plan selling strategies and identify specific client needs.
  • Researched competitors, economics and other key facets to better understand current market trends.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Fostered relationships with customers to expand customer base and retain business.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Adhered to company initiatives and achieved established goals.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.

General Manager

Gordons Jewelers
01.2007 - 01.2008
  • Professionally and Profitably managed a chain retail jewelry store.
  • Proudly took this particular location from the 14th performing store in a district of 14 to the top performing store in the district.
  • Designed sales and service strategies to improve revenue and retention.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Administered employee discipline through verbal and written warnings.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Created schedules and monitored payroll to remain within budget.
  • Led employee evaluations with constructive feedback to boost performance.
  • Developed service and sales strategies to improve retention and revenue.
  • Recruited, trained and empowered employees to achieve key performance indicators.
  • Trained employees on duties, policies and procedures.
  • Led my sales team by consistently achieving my personal sales goals as well as managing the store.
  • Analyzed quarterly sales statistics and prepared analyses for corporate management.
  • Held weekly sales strategy meetings to motivate and inspire my team with weekly updates, sales strategies and announcements.
  • Reconditioned the store I acquired with a deep cleaning and restructuring of displays to bring new life to an old location and allure new clients.

Education

Certified Diamontologist - Diamonds

Diamond Council of America
Nashville, TN
2007

Some College (No Degree) - Business Management

Manchester Community College
Manchester, NH

OSHA 10 - Safety

Osha

Lead Safety Certificate - Lead Safety

EPA

Licensed Real Estate Agent - Real Estate

New Hampshire Real Estate Commision
04.2004

Skills

  • Award winning customer service while maintaining the companies standards
  • Problem Solving
  • High Communication Skills
  • Computer Literate
  • Highly Organized
  • Independence and Innovation
  • Portfolio Maintenance
  • Artistic Design
  • Knowledgeable in many trades
  • Able to work Independently and as a team
  • Able to teach and lead by example

Timeline

Owner

Lake Winni Carpentry and Paint LLC
03.2024 - Current

Resin Artist

Twisted Turnings
02.2020 - Current

Owner/Finish Trim Carpenter

New England Finish Carpentry LLC
09.2017 - 01.2020

Job Foreman

Kindler Development Group
10.2015 - 09.2017

Maintenance Technician

California Property Management
01.2013 - 01.2014

Maintenance Technician

Brady Sullivan
04.2010 - 11.2012

Custom Jewelry Sales Specialist

Jared Galleria Of Jewelry
01.2009 - 02.2010

General Manager

Gordons Jewelers
01.2007 - 01.2008

Some College (No Degree) - Business Management

Manchester Community College

OSHA 10 - Safety

Osha

Lead Safety Certificate - Lead Safety

EPA

Licensed Real Estate Agent - Real Estate

New Hampshire Real Estate Commision

Certified Diamontologist - Diamonds

Diamond Council of America

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