Matthew Martin
San Marcos,CA
Summary
Proven to excel in high-pressure environments, leveraged problem-solving and communication skills at Legoland California to enhance team productivity and customer satisfaction. Demonstrating adaptability and a positive attitude, consistently met tight deadlines, contributing to significant improvements in operational efficiency. Currently looking for a Full Time position and long term career, that can provide more stability with 8 hour shift opportunities and that can also suit as a future career down the road! Extremely hardworking and pick up on material and information very quickly! Open availability, flexible and will communicate efficiently.
Overview
2
2
years of professional experience
Work History
Stands
Legoland California
03.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Skilled at working independently and collaboratively in a team environment.
- Opening and Closing skills
- Help over 400 Customers a day
Delivery Driver
DoorDash
12.2022 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Expedited deliveries to meet customer deadlines and requirements.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
- 640 LifeTime Deliveries
- 4.82 Customer Rating, Over 100 5 Star Ratings, 98% Completion Rate, 97% On time or early
Construction Worker
Matthews Construction
06.2023 - 08.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Gathered and disposed of worksite debris to remove safety hazards.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Assisted with successful, time-sensitive renovations of various structures.
- Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
- Measured dimensions of finished pieces for conformance to specifications.
- Contributed to a positive work culture by fostering teamwork among staff through open communication channels, which led to higher overall productivity levels during projects.
- Summer Job, Had to leave due to my semester starting at Valparaiso in Indiana.
Education
Business Management - Business Management
San Diego Mesa College
San Diego, CA12.2024
Business Management - Business Management
Valparaiso University
Valparaiso, IN12.2023
High School Diploma -
Mission Hills High School
San Marcos, CA06.2022
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking Abilities
- Excellent Communication
- Active Listening
- Calm Under Pressure
- Organization and Time Management
- Verbal Communication
Timeline
Stands
Legoland California
03.2024 - Current
Construction Worker
Matthews Construction
06.2023 - 08.2023
Delivery Driver
DoorDash
12.2022 - Current
Business Management - Business Management
San Diego Mesa College
Business Management - Business Management
Valparaiso University
High School Diploma -
Mission Hills High School