MATTHEW MARTIN
Phoenix,AZ
Summary
Detail-oriented Chief Technician with a proven track record in troubleshooting and equipment maintenance. Skilled in coordinating repair plans and enhancing customer satisfaction through effective problem-solving.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Chief Technician
Gila River Development
Phoenix, AZ
08.2021 - Current
- Coordinated with vendors to ensure timely acquisition of parts for efficient repair jobs.
- Resolved escalated customer complaints by identifying root causes, enhancing customer satisfaction through effective solutions.
- Participated in training sessions to enhance technical expertise on equipment.
- Adhered to safety practices to prevent injuries and property damage.
- Utilized hand tools to properly splice cables.
- Installed new components or replaced defective parts to restore functionality.
- Completed detailed work orders and maintenance plans, ensuring accurate documentation of all repair activities.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
- Ran tests on newly repaired machinery and equipment to confirm proper functionality.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Maintained smooth operation of mechanical parts with lubrication to achieve smooth and regular functionality.
- Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
- Communicated with distributors to acquire necessary equipment for projects.
- Estimated cost of labor and materials for projects and communicated value to clients.
Education
High School Diploma -
Deer Valley High School
Phoenix05-2003
Skills
- Troubleshooting techniques
- Equipment maintenance
- Preventive maintenance
- Parts procurement
- Technical documentation
- Safety compliance
- Customer service
Certification
- HVAC License
- OSHA 10 hour
- OSHA 30 hour
- CDL Class A license with tanker endorsment
Timeline
Chief Technician
Gila River Development
08.2021 - Current
High School Diploma -
Deer Valley High School