Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic
Matthew Martino

Matthew Martino

Tire tech
Houston,TX

Summary

Knowledgeable Tire Technician with good customer service skills and in-depth understanding of different vehicle systems. Experienced in completing services quickly and accurately to handle high daily workload. Offering over four years in the field. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Tire Technician

Discount Tire
Pasadena, TX
01.2019 - Current
  • Performed regular inspections of tire inventory and ordered new tires to maintain stock level.
  • Dismounted, mounted, and repaired tires according to manufacturer specifications.
  • Utilized specialized tools and equipment to safely remove and install tires.
  • Assisted customers with selecting correct brand, type and size of tire for vehicle.
  • Educated customers about tire maintenance, repair and replacement.
  • Tested tires for wear, balance and overall condition.
  • Replaced and repaired tires using best practices for safe vehicle maintenance.
  • Sourced tires to meet customer quality and budget needs.
  • Inspected and maintained equipment to limit operational disruptions.
  • Evaluated tire tread depth and air pressure to verify proper tire inflation.
  • Maintained and managed tire and hardware inventory with regular stock assessments.
  • Repaired punctures by locating leaks, removing embedded objects, and patching holes.
  • Assisted team by keeping shop tidy, clean, and free of safety hazards.
  • Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
  • Identified problems and replaced worn tires on variety of vehicles.
  • Disposed of old tires correctly, meeting safety and environmental requirements.
  • Rotated, mounted and balanced tires on cars, trucks, and vans.
  • Obtained quotes for tires from vendors and negotiated prices.
  • Inflated tires to recommended pressure levels for tire and vehicle size.
  • Analyzed customer needs to recommend suitable tires for personalized requirements.
  • Maximized efficiency by coordinating changing and rotating of tires.
  • Inflated tires to prescribed PSI per load requirements to optimize tire safety.
  • Repaired tires to avoid costly replacements by patching, plugging and replacing valves.

Street Laborer

Deer Park City
05.2016 - 08.2018
  • Utilized construction tools and machinery to effectively complete job site projects.
  • Organized materials, tools, and equipment to supply team members.
  • Mixed and poured concrete for variety of projects.
  • Understood and followed verbal and written instructions to complete work correctly.
  • Performed general housekeeping and cleaning tasks.
  • Prepared job sites by removing debris and setting up materials and tools.
  • Dug trenches, backfilled holes and compacted earth to prepare for new construction.
  • Worked alongside team to accomplish work goals according to schedule.
  • Inspected tools and equipment to maintain safety and efficiency.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Followed proper equipment operation and maintenance procedures to keep equipment in good working condition.
  • Managed safe and efficient use of tools and equipment on construction sites.
  • Followed instructions and safety protocols while operating machinery and equipment.
  • Used measuring tools such as gauges and tape measure to identify conforming parts during production.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Used variety of hand and power tools to complete tasks.
  • Dug trenches, ditches and holes to allow for utility, water and sewer installation and proper foundation for structures.
  • Identified and reported hazards on job sites to prevent accidents and injuries.

Cashier

Harbor Freight Tools USA
12.2017 - 05.2018
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Learned duties for various positions and provided backup at key times.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Restocked and organized merchandise in front lanes.
  • Built relationships with customers to encourage repeat business.
  • Processed refunds and exchanges in accordance with company policy.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Set up new sales displays each week with fresh merchandise.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Stocked, tagged and displayed merchandise as required.
  • Used POS system to enter orders, process payments and issue receipts.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Answered questions about store policies and addressed customer concerns.

Education

High School Diploma -

Deer Park High School
Deer Park, TX
05.2018

Skills

  • Onsite Visits
  • Training Junior Team Members
  • Corporate Systems
  • Machine Setups
  • Scheduled Services
  • Corrective Maintenance
  • Mounting Expertise
  • Creative Solutions
  • Basic Tools
  • Automotive Maintenance
  • Facility Cleaning
  • Business Operations
  • Tire Rotations
  • Alignments Knowledge
  • Hydraulic Jacks
  • Inventory Maintenance
  • Commercial Vehicle Work
  • Basic Machine Operation
  • Maintenance Management
  • New Tire Installation
  • Emergency Repair
  • Warranty Processes
  • Commercial Repairs
  • Time Tracking
  • Fleet Car Repairs
  • Customer Accounts Management
  • Service Estimates
  • Tire Casing Inspections
  • Balance Tires
  • Client Records
  • Tire Sensor Resets
  • Team Meetings
  • Puncture Sealing
  • Wheel Counterweight Determination
  • Vehicle Wheel Mounting
  • Shop Cleaning and Maintenance
  • Maintain Equipment
  • Repair Punctures
  • Hand and Power Tool Operation
  • Wheel Removal
  • Debris Management
  • Customer Inquiry and Response
  • Work Order Assessment
  • Balancing

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Additional Information

Reference:

Discount tire, Pasadena, Tx

Number:(281)479-6427

David Sonier, Store Manager

Timeline

Tire Technician

Discount Tire
01.2019 - Current

Cashier

Harbor Freight Tools USA
12.2017 - 05.2018

Street Laborer

Deer Park City
05.2016 - 08.2018

High School Diploma -

Deer Park High School

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Matthew MartinoTire tech