Matthew Massoud
Wayne,NJ
Summary
- Strategic Operations Leader with 29 years of Distribution and Final Mile experience. Core skills include: Operations & Process Reengineering
- Inventory Planning & Control/Cycle Count Forecasting, Budgeting & P&L Analysis
- 3PL Warehousing & Distribution Productivity Improvement/Labor Management
- Vendor Negotiation & Cost Reduction Team Building, Mentoring & Leadership
- Transportation & Route Management Critical Thinking & Problem Solving
- Training and Strategic Planning
Overview
28
28
years of professional experience
Work History
Sr. Director, Operations
Aria Logistics
04.2024 - Current
- Full P&L responsibility, budget development and monthly review of a $30MM budget
- Develop, maintain and publish KPI dashboard to monitor continuous process improvement
- Re-develop company organizational charts and evaluate all employees with 9 box matrix
- Implement strategic calls to discuss staffing needs and fleet management
- Implement new hire orientation program and new manager mentorship program
- Mentor, guide and coach operations managers and directors
- Maintain partnerships with eight customers
- Participate in pricing and planning for new business development and implementation of startup accounts
Regional Director, Operations – Northeast & Mid-Atlantic
J.B. Hunt Transport (formerly Cory 1st Choice)
08.2014 - 07.2023
- Company Overview: Final Mile
- Accountable for 9 locations consisting of 150 independent contractors and 100+ employees. Beat budget by $1MM in 2020 and the first half of 2023.
- Full P&L responsibility, budget development and monthly review of a $50MM budget
- Developed, maintained and published KPI dashboard to monitor continuous process improvement
- Decreased billing deductions by $200K annually
- Decreased property claims by 50%
- Mentored, guided and coached operations managers
- Increased profitability by 4% in a chronically poor performing location
- Participated in pricing and planning for new business development and implementation of startup accounts
- Final Mile
General Manager
J.B. Hunt Transport
03.2013 - 08.2014
- Company Overview: Final Mile
- Directed and managed an 85,000 square foot 3PL facility delivering 50 trucks of furniture daily
- Created and tracked departmental KPI's
- Accountable for 4 departmental supervisors and administrative staff
- Evaluated, coached and disciplined supervisory team
- Evaluated warehouse labor and reduced temporary labor by 10%
- Maintained client relationships with several client representatives
- Developed and coordinated a transloading program processing 20 inbound containers daily
- Created and maintained $10MM budget
- Final Mile
General Manager
TRAMO@HOME
Bayonne, USA
03.2013 - 08.2014
- Directed and managed a 43,000 square foot facility. Responsible for all operational and administrative areas of the company. Manage 4 department supervisors including sales and customer service
- Set company goals and forecast based on P&L.
- Increased gross sales/revenue by $50K monthly in 2014
- Reduced operating expense by 5% due to implementing a process to control labor based on volume
- Re-engineered operating departments and set KPI’s
- Hired, trained, and disciplined employees
- Reduced receivables 50% by monitoring reports and partnering with Finance Manager
- Maintained 99% completion rate for delivery by constantly driving company standards
- Developed and maintained working relationship with over 20 clients
- Oversaw receiving and inventory control functions and achieved 98% accuracy
- Developed and communicated pricing structure for new clients
Distribution Manager
MUNIRE FURNITURE
Piscataway, USA
07.2011 - 03.2013
Distribution Manager
HUFFMAN KOOS
Passaic, USA
10.2010 - 07.2011
Warehouse Operations Manager
HOME DELIVERY AMERICA
Elmwood Park, USA
04.2007 - 10.2010
3PL Receiving & Stock Manager for Macy's, Inc.
RETAILERS & MANUFACTURERS
Edison, USA
07.2004 - 04.2007
- Company Overview: Macy’s
- Macy’s
Logistics Supervisor
C & S WHOLESALE GROCERS
Avenel, USA
01.2003 - 07.2004
Inventory Control Manager & Receiving Manager
FEDERATED LOGISTICS AND OPERATIONS
Wayne, USA
10.1997 - 01.2003
- Company Overview: Macy’s
- Macy’s
Education
Bachelor of Science -
Seton Hall University
South Orange, NJSix Sigma Green Belt -
FL&O
Edison, NJSkills
- Operations & Process Reengineering
- Inventory Planning & Control
- Cycle Count
- Forecasting
- Budgeting
- P&L Analysis
- 3PL Warehousing & Distribution
- Productivity Improvement
- Labor Management
- Vendor Negotiation
- Cost Reduction
- Team Building
- Mentoring
- Leadership
- Transportation & Route Management
- Critical Thinking
- Problem Solving
- Training
- Strategic Planning
Accomplishments
- Executive of the Quarter 1998 and 1999
- Manager of the Year 2017
- COO Award 2018
Websites
Timeline
Sr. Director, Operations
Aria Logistics
04.2024 - Current
Regional Director, Operations – Northeast & Mid-Atlantic
J.B. Hunt Transport (formerly Cory 1st Choice)
08.2014 - 07.2023
General Manager
J.B. Hunt Transport
03.2013 - 08.2014
General Manager
TRAMO@HOME
03.2013 - 08.2014
Distribution Manager
MUNIRE FURNITURE
07.2011 - 03.2013
Distribution Manager
HUFFMAN KOOS
10.2010 - 07.2011
Warehouse Operations Manager
HOME DELIVERY AMERICA
04.2007 - 10.2010
3PL Receiving & Stock Manager for Macy's, Inc.
RETAILERS & MANUFACTURERS
07.2004 - 04.2007
Logistics Supervisor
C & S WHOLESALE GROCERS
01.2003 - 07.2004
Inventory Control Manager & Receiving Manager
FEDERATED LOGISTICS AND OPERATIONS
10.1997 - 01.2003
Bachelor of Science -
Seton Hall University
Six Sigma Green Belt -
FL&O