Matthew Maxwell
Hudson Falls,NY
Summary
All my life enjoyed working on automobiles I have a valid driver's license I have an inspectors license , I always wanted an opportunity to work for a big car dealership and now I have my opportunity.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Automobile Technician
The Car Shoppe
03.2023 - 02.2024
- Improved vehicle performance by conducting thorough diagnostic tests and implementing necessary repairs.
- Enhanced customer satisfaction with timely completion of maintenance services and repairs.
- Maintained a high level of safety by adhering to industry standards and regulations during all repair procedures.
- Collaborated with fellow technicians for efficient completion of complex repair tasks, resulting in increased productivity.
- Increased shop efficiency by maintaining an organized workspace and keeping accurate records for parts inventory management.
- Upheld company reputation for excellence by consistently delivering quality work within estimated time frames.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Exceeded client expectations through consistent delivery of exceptional automotive repair services, fostering long-term relationships and driving repeat business.
- Demonstrated commitment to professional growth by pursuing additional training opportunities, resulting in increased technical expertise and value to the team.
- Streamlined shop operations by effectively coordinating tasks with service advisors and other team members, ensuring smooth workflow and customer satisfaction.
- Maximized vehicle lifespan through careful assessment of worn components during routine inspections, recommending timely replacements to prevent costly future repairs.
- Optimized fuel efficiency for clients'' vehicles by accurately diagnosing emissions-related issues and performing needed repairs or adjustments accordingly.
- Earned multiple certifications in specialized areas such as electrical systems diagnostics, brake system maintenance, and suspension repair techniques; bolstering client trust in expertise levels.
- Kept up-to-date with emerging automotive technologies through regular attendance at industry workshops and seminars, enhancing diagnostic capabilities.
- Showcased attention to detail in performing precise wheel alignments, reducing tire wear and improving fuel economy for clients'' vehicles.
- Supported colleagues in continuous learning opportunities by sharing technical knowledge, tips, and best practices during informal training sessions.
- Contributed to overall team success with strong problem-solving skills applied in troubleshooting complex automotive issues.
- Boosted repeat business through exceptional customer service, clear communication, and consistent delivery of high-quality workmanship.
- Assisted customers in understanding the importance of regular maintenance schedules to prolong the life of their vehicles.
- Consistently met or exceeded service benchmarks by completing routine maintenance tasks such as oil changes, tire rotations, and filter replacements.
- Reduced downtime for clients by efficiently diagnosing and resolving mechanical issues on various automobile makes and models.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Changed, rotated, and balanced tires on different types of vehicles.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Completed customer orders and warranty services according to manufacturer specifications.
- Maintained accurate records of time and materials required to perform repairs and service.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Performed safety and emissions inspections.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Repaired and replaced worn and damaged components.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Read and followed technical documentation to complete accurate repairs.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Investigated customer complaints to identify cause of malfunctions.
- Analyzed vehicle data using advanced diagnostic equipment.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Corrected faults and maximized performance by rebuilding systems and individual components.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Performed emissions tests according to standard procedures.
Automotive Technician
Queensbury Automall
01.2022 - 03.2023
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
- Boosted team morale and productivity by actively participating in staff training, sharing knowledge and skills with coworkers.
- Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
- Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
- Elevated shop reputation with outstanding troubleshooting abilities that led to quick identification of complex issues not easily diagnosed by others.
- Mitigated potential warranty claims through close inspections of newly serviced vehicles prior to their return to customers.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Championed environmental sustainability by properly disposing of hazardous waste materials and recycling used parts whenever possible.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Maintained accurate records of time and materials required to perform repairs and service.
- Completed customer orders and warranty services according to manufacturer specifications.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Performed safety and emissions inspections.
- Investigated customer complaints to identify cause of malfunctions.
- Repaired and replaced worn and damaged components.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Analyzed vehicle data using advanced diagnostic equipment.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Read and followed technical documentation to complete accurate repairs.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Explained estimates and determined repair timelines to manage customer expectations.
- Coordinated with parts department to determine availability of necessary components.
- Tuned automotive systems and components to optimize functionality and prolong life of each piece.
- Corrected faults and maximized performance by rebuilding systems and individual components.
- Performed emissions tests according to standard procedures.
- Maintained awareness of vehicle market trends to assess customer demands and budgets.
- Retained accurate records of purchases, titles and sales.
- Implemented tracking systems to monitor parts inventory and transactions to reduce discrepancies.
- Delegated and supervised vehicle bodywork to body team for restoration and remediation.
Service Technician
Tire Wear House
12.2020 - 01.2022
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
- Enhanced client retention through exceptional communication skills and a commitment to addressing concerns promptly.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
- Streamlined processes for troubleshooting, resulting in faster resolution times and improved customer experiences.
- Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
- Developed customized training materials for clients, empowering them to effectively operate their newly installed systems.
- Established strong relationships with vendors, facilitating the procurement of high-quality parts at competitive prices.
- Assisted in the development of company-wide best practices for servicing procedures, contributing to higher efficiency standards across teams.
- Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Optimized performance of equipment through expert calibration processes tailored according to specific client requirements.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Conducted regular safety audits for serviced equipment, minimizing potential hazards in client environments.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Explained diagnostic findings to customers and outlined repair or service options.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Maintained accurate records of service calls and customer interactions for training and accountability purposes.
- Evaluated systems according to predetermined checklist and noted issues.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Replaced faulty components on computer systems and performed preventive maintenance to secure smooth operations.
- Diagnosed and repaired hardware, software and network issues to mitigate disturbances.
- Provided technical support and maintenance services for range of computer hardware and software.
- Installed, configured and upgraded computer systems and peripherals to perform better and minimize security threats.
- Developed user manuals and technical documentation to increase usability.
- Tested systems, noting issues and completing preventive maintenance.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Worked with diverse types of weather and ground conditions.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
- Managed maintenance activities, supervised staff and inspected equipment.
- Wrote and revised maintenance procedures.
- Researched and implemented new technologies and equipment.
- Checked, repaired and repacked survival equipment to meet specifications.
- Liaised with internal departments to optimize productivity and efficiency.
- Cleaned stains from fabric or garments using spray guns and cleaning fluid.
- Spread out articles or materials and examined for holes, tears and other defects.
- Patched holes, sewed tears and ripped seams or darned defects using needles and thread or sewing machines.
- Sewed fringe, tassels and ruffles onto drapes and curtains and buttons and trimming onto garments.
- Measured and hemmed curtains, garments, and canvas coverings to size using tape measures.
- Stamped grommets into canvas using mallets and punches or eyelet machines.
- Trimmed cut or torn fabric using scissors or knives and stitched trimmed edges together.
Education
Hudson Falls High School
Hudson Falls, NY06.2000
Skills
- Fuel systems
- Steering systems
- Engine repair
- Suspension Systems
- Vehicle inspections
- Brake Systems
- Heating and Air Conditioning
- Welding and fabrication
- Electrical Systems
- Battery Services
- Emissions Control
- Computerized Equipment
- Driveability Diagnosis
- Hybrid Systems
- Exhaust Systems
- Fluid Services
- Manual transmissions
- Electronic testing
- Tire Services
- Alignment Services
- Advanced Diagnostics
- System repairs
- Inspecting vehicles
- Alignments experience
- Chemical disposal
- Changing Oil
- Preventive Maintenance
- Calibration understanding
- Electrical failure repairs
- Vehicle Inspection
- Issue Resolution
- Parts Replacement
- Replacing Filters
- Calibrating instruments
- Installing equipment
- Drivetrain and Axle Installation
- Electrical understanding
- Coolant System Control
- Calibrating systems
- Performance Tuning
- Electrical repair procedures
- Heavy Lifting
- Diagnostic abilities
- Safety awareness
- Electrical experience
- Road-Worthiness Evaluations
- Automotive Engineering
- Brake systems understanding
- Troubleshooting skills
- Operating air compressors
- Strong Work Ethic
- Transmissions
- Changing tires
- Optimizing engine performance
- Quality assurance inspections
- Problem-Solving
- Rebuilding engines
- Replacing parts
- Preventive maintenance services
- Soldering skills
- Hand and power tools
- Rust removal
- Engine Rebuilds
- Flexible Schedule
- Valid Driver's License
Certification
Hybrid certificate
Timeline
Automobile Technician
The Car Shoppe
03.2023 - 02.2024
Automotive Technician
Queensbury Automall
01.2022 - 03.2023
Service Technician
Tire Wear House
12.2020 - 01.2022
Hudson Falls High School