Matthew May
Wayne,USA
Summary
Over a decade of Automotive MRO sales and customer service, including time in the field as an inventory specialist. Nine years of experience at a Tier One auto supplier in various roles from machine operator to quality control. Another five years in retail customer service and computer repair at Best Buy.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Sr Sales Associate
Wesco/Carlton Bates Company
Livonia, MI, US
01.2013 - Current
- Inside salesperson to Ford, GM, Stellantis for MRO, electronic, and electrical items
- Create and process quotes and orders using sales software, vendor portals, EDI
- Knowledgeable in core lines like Belden, Omron, Turck, Banner, Alphawire, Panduit, etc
- Skills Used: Computer skills, Microsoft Office, COVISINT Automotive Portal, CPARS Automotive Portal, ARIBA Supplier Portal
- First three years was in the field everyday doing vendor managed inventory or VMI. Checked stock levels and created quote opportunities based on the cribs we maintained at customer locations like Ford, GM and ITC.
Machine Operator, Quality Inspector
Aztec Manufacturing Corporation
Romulus, MI, US
08.1999 - 08.2007
- Operated various machinery to produce high-quality components efficiently.
- Perform hourly checks on parts to insure quality using various gages and other tools like micrometers and calipers
- Inspect incoming raw material and outgoing finished material
- Calibrate gages and tools
- Participated in LEAN Manufacturing conversion.
Geek Squad Counter Intelligence Agent
Best Buy
Westland, MI, US
09.2007 - 01.2013
- Diagnose, troubleshoot, and repair computer problems for customers
- Assist sales floor in the sale of computer services and then complete said services
- Educate customers on the proper use and function of the hardware and software on their computer.
- Delivered exceptional customer service to enhance client satisfaction and loyalty.
- Skills used: Computer and technology troubleshooting and repair, Cash Register operation, Customer Service and Returns
Sales Associate
Home Depot
Canton, MI, US
04.2004 - 02.2005
- Worked in Electrical, Garden, and Paint Departments
- Assisted customers with product selection and provided expert advice on home improvement projects.
- Recommend products that customers may be unaware of that help them do the job properly
- Processed transactions efficiently, ensuring accurate handling of cash and credit payments.
- Down stocking and inventory
- Mix and recommend paint and primer
Education
High school diploma -
Wayne Memorial High School
Westland, MI01-1999
Skills
- Microsoft Office
- Cross-selling
- PC Troubleshooting
- Industrial manufacturing
- Blueprint reading
- Retail sales
- Field sales
- Purchasing
- POS
- Customer service
- Product demos
- Quick Learner
Certification
Driver's License
Timeline
Sr Sales Associate
Wesco/Carlton Bates Company
01.2013 - Current
Geek Squad Counter Intelligence Agent
Best Buy
09.2007 - 01.2013
Sales Associate
Home Depot
04.2004 - 02.2005
Machine Operator, Quality Inspector
Aztec Manufacturing Corporation
08.1999 - 08.2007
High school diploma -
Wayne Memorial High School
Additional Information - Qualifications
- Proficient in troubleshooting problems due to working on computers and CNC programming
- Proficient in Microsoft Office Suite, Microsoft Windows
- Good mechanical aptitude due to experience with machining equipment design and participating in FIRST competition.
- 8 years of experience in machining and manufacturing processes
- 6 years of experience on sales floor
- Excellent written and oral communication abilities.
Personal Information
- Title: Sr Sales Associate
- Driving License: Driver's License
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer