Summary
Overview
Work History
Education
Skills
Other
Timeline
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Matthew Mayer

San Antonio,TX

Summary

Knowledgeable Ophthalmic Scribe//Tech, successful at operating in fast-paced, high-volume environments. Physically fit, active and energetic team player with a flexible and resourceful approach.
Someone who puts patient care first.
Someone who wants to grow, learn and build a career in Ophthalmology.

Overview

11
11
years of professional experience

Work History

Retina Scribe // Ophthalmic Technician

MCOA//EyeSouth Partners
08.2022 - Current
  • Scribed information for examinations, treatment plans, testing results, and other details directly into charts.
  • Accompanied physicians through out the day in fast-paced, stressful environments.
  • Reviewed records, paperwork, and orders for errors and resolved issues with minimal direction.
  • Entered appropriate ICD-10 and CPT codes for records.
  • Worked up patients to see Retina, ODs, Glaucoma, or other various specialists.
  • Directed team to areas based on clinic flow and capability.
  • Prepped for procedures and injections.
  • Applied eye medications and drops to dilate pupils in preparation for examinations.
  • Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
  • Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
  • Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
  • Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
  • Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
  • Measured intraocular pressure using Tonopen tonometry process.
  • Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.

Ophthalmic Technician

Vision Source Macarthur Park
08.2021 - 08.2022
  • Registered new patients into computer system and verified addresses, telephone numbers and insurance information.
  • Conducted patient intake interviews, recording and documenting relevant information.
  • Assisted with medical coding and billing tasks.
  • Prepared and processed patient referrals and transfer requests.
  • Advised office manager of problems and concerns and assisted with problem-solving.
  • Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Maintained confidentiality of patient information to comply with HIPAA regulations and protect patient privacy.
  • Followed up with patients to reschedule missed appointments.
  • Collaborated with healthcare staff to verify alignment of appointment scheduling with clinic protocols.
  • Verified insurance coverage and eligibility for medical services prior to scheduling appointments to prevent billing issues.
  • Confirmed appointments one day prior to minimize missed appointments and maximize clinic utilization.
  • Managed complex calendars for multiple medical practitioners, verifying accuracy of all appointments.
  • Maintained accurate patient records for proper tracking of patient history and treatment.
  • Collected payments and entered charges into computer system.

Optician

Vision Source
02.2013 - 11.2017
  • Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
  • Managed administrative duties with phone reception, appointment scheduling and payment processing.
  • Filled and dispensed eyeglass prescriptions, fitting frames, lenses and contact lenses for comfort and convenience.
  • Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
  • Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
  • Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
  • Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
  • Confirmed quality control standards were met for all eyewear and contact lenses.
  • Maintained safe, clean and organized environment to increase patient comfort.

Education

No Degree - EMS

San Antonio College
San Antonio, TX

High School Diploma -

Ronald Reagan High School
San Antonio, TX
06.2002

Skills

  • Data Entry Experience
  • Data Entry Expertise
  • Records Organization
  • Patient History Understanding
  • Clinical Support
  • Team Collaboration
  • Retinal Imaging
  • Optical Coherence Tomography
  • Prescription Refill Coordination
  • Visual Field Testing
  • Inventory Management
  • Color Vision Testing
  • Conflict Resolution
  • Eyeglass Dispensing
  • Ophthalmic Equipment Maintenance
  • Problem Solving
  • Patient Education
  • Medical Record Keeping
  • Customer Service
  • Patient Care
  • Manual Refractions

Other

Dedicated father to a teenager.


San Antonio native for 30 years. 


Whole hearted believer in the human spirit :)

Timeline

Retina Scribe // Ophthalmic Technician

MCOA//EyeSouth Partners
08.2022 - Current

Ophthalmic Technician

Vision Source Macarthur Park
08.2021 - 08.2022

Optician

Vision Source
02.2013 - 11.2017

No Degree - EMS

San Antonio College

High School Diploma -

Ronald Reagan High School

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Matthew Mayer