Matthew McCain
Business Owner
Ringgold,GA
Summary
Results-driven Building Envelope Professional with over 25 years of experience in project management, quality control, and sales. Expertise in driving efficient operations and enhancing client satisfaction through effective training and consulting. Strong leadership and team-building capabilities, complemented by exceptional communication and negotiation skills, contribute to improved profitability and strategic problem-solving.
Overview
15
15
years of professional experience
Work History
Owner Production Team Lead Installer/Trainer
Premier Exterior & Gutters
12.2024 - 01.2026
- Recruit, train, mentor and retain a dependable and knowledgeable workforce.
- Learned and taught best practices for roofing services, inspection, and maintenance of roof and drain systems through participation in on-the-job training and manufacturer training.
- Comply with all safety policies and procedures, be an example, maintaining safety goals and objectives.
- Managed company finances, overseeing budgets and project invoicing.
- Obtaining new clients for the company, scheduling, customer relations, estimating the scope of service, executing change orders, performing amendment and addendums..
- Enhanced customer relationships and developed client accounts.
- Prospect and sell to new and existing clients of additional services such as preventive maintenance programs.
- Roof Inspection Reports by collecting, analyzing, and summarizing information providing Repair Costs, Serviceable Life Expectancy of the roof, and Replacement Costs and projections.
Project Manager/Sales, Production
Master Craft Gutters & Construction
01.2024 - 12.2024
- Developed new business by acquiring clients, enhancing customer relationships to drive growth.
- Present prepared estimates by assembling and displaying numerical and descriptive proposals for scope of service.
- Coordinated technician schedules to optimize workflow and enhance customer satisfaction.
- Oversaw installation of 6" Ogee K-style gutters and related components to ensure quality workmanship.
- Enhanced service offerings by identifying additional roofing and gutter protection needs for clients.
Production Team Lead Installer/Trainer
Radar LLC (Gutter Franchise BTJDG)
08.2022 - 12.2023
- Trained team on complete installation of 6" ogee K-style gutters, gutter guards, and cornice repair.
- Skilled at all levels of roof and drain system installation.
- Taught new installers to custom cut miters and achieve proper pitch for effective drainage.
- Instructed installers on adhering to NRCA and division 7 specifications and guidelines.
- Expanded scope of service for gutter protection and cornice repair.
Medical Product Production
Medline Industries
Lithia Springs, GA
01.2022 - 08.2022
- Certified Forklift Operator replenished production lines, unloaded trucks, assisted with inventory management.
- Trained team members on forklift operation and inventory management; certified in CPR and AED for safety team.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Lead Machine Supervisor and Quality Control Instructor
MA INDUSTRIES
Peachtree City, GA
03.2018 - 01.2022
- Facilitated machine operations to maintain quality standards.
- Audit supervisors and machine operators. educate new hires in job responsibilities, and conduct training sessions on proper procedures.
- Supervised daily operations across multiple production lines.
- Trained and mentored new team members on safety protocols.
- Coordinated workflow to maximize efficiency in manufacturing processes.
Project Manager
PORTER ROOFING CONTRACTORS, INC
Morrison, TN
04.2017 - 10.2018
- Prepared work estimates by gathering proposals, architect design blueprints, specifications, and related documents to ensure accurate project planning.
- Identify labor, material, and time requirements by studying proposals, blueprints, specifications, and related documents.
- Compute costs by analyzing labor, material, and time requirements.
- Finalized estimates and proposals, submitted them, and followed up to facilitate timely project execution.
- Estimated and prepared change orders in accordance with Operations' guidelines to address project scope changes effectively.
- Present prepared estimate by assembling and displaying numerical and descriptive information.
- Resolve discrepancies by collecting and analyzing information.
- Prepare special reports by collecting, analyzing, and summarizing information and trends.
- Maintain cost database by entering and backing up data.
- Attended pre-bid meetings and took pictures, field measurements, and roof cores.
Maintenance Division Manager & Sales
RD HERBERT & SONS
Nashville, TN
01.2011 - 04.2017
- Secured new clients, coordinated repair technician schedules, managed customer relations, estimated project costs, executed change orders, and performed contract amendments.
- Prospected and sold additional services, including preventive maintenance programs, to new and existing clients.
- Cultivated strong customer relationships and drove customer development initiatives.
- Scheduled 4 to 6 service trucks to establish maximum productivity of manpower, materials, and equipment, etc.
- Recruit, train, mentor and retain a dependable and knowledgeable maintenance workforce.
- Roof Inspection Reports by collecting, analyzing, and summarizing information providing Repair Costs, Serviceable Life Expectancy of the roof, and Replacement Costs and projections.
- Manage department finances, including budgets and project invoicing.
- Participated in on-the-job training and manufacturer training to learn best practices for roofing service and inspection.
- Comply with all safety policies and procedures, be an example, and support the company safety goals and objectives.
Education
Business Management -
Vol State Community College
Gallatin, TN05-2013
Skills
- Roof installation
- Project Management
- Safety compliance
- Submittals
- New Business Development
- Contract Negotiation
- Customer relationship management
- Customer Service
- Consulting
- Team Building
- Excel
- Word
- Publisher
- DataForma
- Customer relationship management
Timeline
Owner Production Team Lead Installer/Trainer
Premier Exterior & Gutters
12.2024 - 01.2026
Project Manager/Sales, Production
Master Craft Gutters & Construction
01.2024 - 12.2024
Production Team Lead Installer/Trainer
Radar LLC (Gutter Franchise BTJDG)
08.2022 - 12.2023
Medical Product Production
Medline Industries
01.2022 - 08.2022
Lead Machine Supervisor and Quality Control Instructor
MA INDUSTRIES
03.2018 - 01.2022
Project Manager
PORTER ROOFING CONTRACTORS, INC
04.2017 - 10.2018
Maintenance Division Manager & Sales
RD HERBERT & SONS
01.2011 - 04.2017
Business Management -
Vol State Community College