Summary
Overview
Work History
Education
Skills
Timeline
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Matthew McCarthy

Charlotte,NC

Summary

Develop quick customer relationships in diverse industries by leveraging positive attitude and relationship building skills. Creative, meticulous, hands-on, and respectful with a reputation for being a team player. Adept at learning and growing in new roles.

Overview

8
8
years of professional experience

Work History

Design Consultant

Budget Blinds
03.2022 - Current
  • Established strong relationships with clients by maintaining open lines of communication throughout the entire design process.
  • Developed innovative design concepts to meet clients'' unique needs and preferences.
  • Managed multiple concurrent projects while meeting strict deadlines and maintaining attention to detail.
  • Optimized space planning for improved functionality in both residential and commercial spaces.
  • Met with over 20 customers per week to discuss design vision and individual needs.

Print production assistant

Trimaxx Graphics, llc
05.2021 - Current
  • Receive, process, comprehend and follow orders for color print services
  • Prioritize work assignments based on customer needs, work load and machine capabilities.

Logistics account executive

Total Quality Logistics
04.2020 - 05.2021
  • Make calls to establish relationships and build a book of business/pipeline from the ground up
  • Sell and close new and existing customers to transport their freight
  • Negotiate pricing with shippers and carriers
  • Manage daily shipments, resolving issues to ensure pickup and delivery is on time
  • 24/7/365
  • Being honest and proactive in all communications – internally and externally.

Machine operator

Printful
09.2019 - 02.2020
  • Operating industrial DTG machines in a production environment
  • Producing a quality product in an efficient manner
  • Performing quality control to review the finished product.

Valet supervisor

PMC (Parking Management Company)
10.2018 - 05.2019
  • Oversee valet attendants and other staff that perform valet services
  • Create and coordinate work schedules, assign posting positions, record guest phone calls and requests for valet service
  • Train subordinates on venue features and services.

Service professional, bartender (several establishments)

05.2016 - 03.2019
  • Drove average ticket increases by up-selling customers from shelf to premium brands
  • Recognized regular customers immediately and provided special treatment
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.

Customer support & craftsman

Revolution Repairs and Renovations
02.2016 - 12.2018
  • Maintained safe work environment with zero accidents or lost work days
  • Maintained on-time and under budget project completion
  • Sustained safety protocols and provided proper, cost effective and safe handling of equipment and materials.

Education

Bachelor of Arts -

Cape Fear Community College

Mixology, liquors & customer service -

Raleigh Bartending School

Skills

  • Strong communication and listening skills
  • Building relationships with potential customers
  • Prospecting and lead generation
  • Great attention to detail
  • Strategic Thinking
  • Time Management
  • Customer Relationship Management

Timeline

Design Consultant

Budget Blinds
03.2022 - Current

Print production assistant

Trimaxx Graphics, llc
05.2021 - Current

Logistics account executive

Total Quality Logistics
04.2020 - 05.2021

Machine operator

Printful
09.2019 - 02.2020

Valet supervisor

PMC (Parking Management Company)
10.2018 - 05.2019

Service professional, bartender (several establishments)

05.2016 - 03.2019

Customer support & craftsman

Revolution Repairs and Renovations
02.2016 - 12.2018

Bachelor of Arts -

Cape Fear Community College

Mixology, liquors & customer service -

Raleigh Bartending School

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Matthew McCarthy