Summary
Work History
Skills
Affiliations
Timeline
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Matthew McClane

Athens,GA

Summary

Experienced Case Management professional specializing in personal and professional development for diverse populations. Proven track record in enhancing leadership capabilities, communication skills, and self-awareness among clients. Achievements include significant improvements in individual behaviors and group dynamics. Expertise in cultivating supportive environments that promote learning and growth.

Work History

Mentor, Autistic Young Adults

Brightstone Transitions, LLC
Gainesville, GA
  • Facilitated workshops to enhance communication and teamwork skills for participants.
  • Developed strong relationships with mentees to foster personal and professional growth.
  • Guided mentees in skill development and career planning initiatives.
  • Provided constructive feedback on projects and personal growth strategies to improve outcomes.
  • Conducted regular one-on-one meetings to address challenges, successes, and goals.
  • Supported mentees in establishing achievable goals while tracking their progress.
  • Collaborated with colleagues to design engaging learning materials tailored for learners.
  • Shared positive life experiences with individuals to foster self-esteem and encourage socialization.

Case Manager

Just People, Inc.
Flowery Branch, GA
  • Conducted client assessments through interviews and evaluations to create tailored care plans.
  • Developed individualized care plans addressing unique client needs.
  • Facilitated communication among clients, families, caregivers, and social services to enhance collaboration.
  • Monitored client progress, adjusting care plans for optimal outcomes.
  • Maintained comprehensive records of client interactions and services delivered.
  • Educated clients on available resources to promote self-sufficiency.
  • Delivered case management services including intake, assessment, and crisis intervention.
  • Collaborated with healthcare professionals to enhance service delivery effectiveness.

Account Executive

Rollins, Inc
Covington, GA
  • Managed account portfolios by tracking client needs and delivering tailored solutions.
  • Conducted market research to identify potential clients and analyze industry trends.
  • Presented product offerings and service proposals to prospective clients with clarity.
  • Assisted in contract negotiations to ensure compliance and enhance client satisfaction.
  • Maintained accurate sales activity records using CRM software systems.
  • Provided ongoing technical support after sales completion to ensure client success.
  • Cultivated relationships with key decision makers through regular visits and follow-ups.
  • Identified potential new customers through competitive analysis and market research.

Account Executive

AT&T
Dulles, VA
  • Managed client relationships to enhance satisfaction and retention.
  • Developed tailored proposals addressing specific client requirements.
  • Coordinated internal teams to deliver services efficiently.
  • Conducted market research to uncover new business opportunities.
  • Presented solutions emphasizing key benefits and features to clients.
  • Assisted in contract negotiations, securing successful agreements.
  • Cultivated relationships with decision-makers through regular visits and follow-ups.
  • Analyzed customer data, creating targeted campaigns to boost loyalty and retention.

Infantry Sergeant United States Army

US Army
Tongduchon, South Korea
  • Performed pre-combat checks on all assigned personnel prior to missions.
  • Facilitated daily physical training sessions to ensure troop combat readiness.
  • Led squad of seven infantry soldiers in peacekeeping operations in South Korea.
  • Analyzed enemy tactics to formulate effective countermeasures.
  • Organized and maintained accountability for sensitive items during deployment.
  • Volunteered for three-month attachment with Republic of Korea's infantry forces along DMZ.

Skills

  • Client assessment
  • Care plan development
  • Workshop facilitation
  • Communication enhancement
  • Crisis intervention
  • Relationship building
  • Account management
  • Customer relationship management
  • Sales expertise
  • Conflict resolution
  • Firearms handling
  • Ambush tactics
  • Camouflage techniques
  • Combat lifesaving
  • Patrolling techniques
  • Marksmanship
  • Tactical expertise
  • Physical fitness
  • Problem-solving aptitude
  • Task prioritization

Affiliations

  • Licensed SCUBA diver
  • Decorated ARMY veteran
  • Woodworking hobbyist
  • Very proud husband and father

Timeline

Mentor, Autistic Young Adults

Brightstone Transitions, LLC

Case Manager

Just People, Inc.

Account Executive

Rollins, Inc

Account Executive

AT&T

Infantry Sergeant United States Army

US Army
Matthew McClane