MATTHEW MCCORD
Jacksonville,FL
Summary
FITNESS/HEALTH MANAGER, CAREER COUNSELING, PROGRAM DESIGN & IMPLEMENTATION Differentiated by… STRONG LEADERSHIP SKILLS, EFFECTIVE NETWORKING, ATTENTIVE TO CLIENTS PERSONAL NEEDS Enthusiastic Leader and caring mentor bringing 20 years of experience in related roles, eager to contribute to team success through hard work, attention to detail with excellent organizational skills. A clear understanding of veterans' needs with personal experience, mental and physical growth, and crisis management. Motivated to learn, grow and excel in the PH&W industry, focusing on Veterans. Hardworking Mentor experienced in stress provided both personally and mentally in the military and home environments. Familiar with guiding and supporting individuals with TBI, PTSD, and MST diagnoses. Trained in First Aid and CPR and advanced field trauma life support.
Overview
40
40
years of professional experience
Work History
Mentor/Coach/Team Leader
EXP Realty, LLC
Jacksonville, United States
12.2017 - Current
- Increased productivity by 200% and revenue streams by 400% through effective change management practices.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Led employee relations through effective communication, coaching, training, and development.
- Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans, and follow-up procedures.
- Drove staff performance by creating incentives and positive work atmosphere and administering recognition and rewards programs.
- Facilitated weekly/monthly meetings to communicate team short-term/long-term performance goals and results.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Monitored incoming calls and provided feedback to 24 associates to improve quality of service.
- Collaborated with sales team to set monthly funding goals and tracked progress using CRM/Quickbooks.
Command Fitness Leader
US Navy
San Diego, Virginia
01.2004 - 08.2019
- Created curricula, instructions, and documents to improve company health and wellness with biannual evaluations and monthly training courses for 250 members.
- Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various mental and physical personnel issues of company members.
- Worked directly with management and executive department to brainstorm, discuss strategy and mitigate health & wellness issues.
- Motivated clients to achieve their personal fitness goals through developing and modifying routines to prevent injury & achieve goals.
- Demonstrated correct use of weights, cardio, and plyometric exercise equipment for members to achieve maximum benefits.
- Assisted in recruiting, hiring, and training team members.
- Cultivated positive relationships with participants by interacting with groups during fitness classes.
- Informed clients about nutrition, lifestyle issues, and weight control.
Special Operations Team Leader/PROGRAM MANAGER
US Navy
Virginia Beach, VA
06.1999 - 08.2019
- Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and functional sponsors, serving as key advocate for personnel and program issues
- .Communicated ideas to high-level executives, government program directors, and product operators in both technical and business terms.
- Operated in environments with high public visibility.
- Achieved consensus using judgment, tact, and common sense.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Observed each employee's individual strengths and initiated mentoring programs to improve areas of weakness.
- Eased team transitions and new employee orientation through effective training and development, boosting productivity and institutional success.
- Managed daily research & development organization operations, orchestrating forward-thinking strategies to accomplish profit and expansion goals.
- Coordinated quarterly leadership workshops to educate team members on best practices to optimize productivity.
- Supervised daily operations of multi-million dollar research & development operations as liaison between SME and product Operators.
- Managed, trained, and motivated team members and partner companies to continuously improve knowledge and abilities in R&D programs.
- Reported issues to higher management with great detail, resulting in product improvement and successful implementation of 9 programs.
Education
Certifications - Physical Health & Wellnesss
NASM
Online 10.2022
Masters in Business Administration -
Liberty University
Lynchburg, VA05.2017
Bachelors of Science - Business Technology
Southern New Hampshire University
Manchester, NH05.2012
Institute Tactical Athlete Level 2 - Personal Training & Recovery
Athletes Performance
Scottsdale, AZ08.2010
Skills
- Coaching & Mentoring
- Educational Opportunities
- Motivational Leadership
- Staff Training
- Giving Constructive Feedback
- Verbal and Written Communication
- Analytical Thinking
- Onboarding and Orientation
- Teamwork and Collaboration
- SOP Adherence
- Computer proficiency and technical skills using
- Microsoft Office, eg, Word, Excel, Outlook, PowerPoint
Head Coach Special Olympics & High School Lacrosse
Volunteer Head Coach: Special Olympics Basketball and Flag Football Coach Duval & St Johns County.
High School Lacrosse Head Coach: Developed a High School Lacrosse program coordinating budget, roster, off season strength & conditioning training, and in season health and wellness with the high school athletic director and staff.
Timeline
Mentor/Coach/Team Leader
EXP Realty, LLC
12.2017 - Current
Command Fitness Leader
US Navy
01.2004 - 08.2019
Special Operations Team Leader/PROGRAM MANAGER
US Navy
06.1999 - 08.2019
Certifications - Physical Health & Wellnesss
NASM
Masters in Business Administration -
Liberty University
Bachelors of Science - Business Technology
Southern New Hampshire University
Institute Tactical Athlete Level 2 - Personal Training & Recovery
Athletes Performance
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