Matthew Mcdermott
McKinney,Tx.
Summary
Seasoned Operations / General Manager and talented leader with 14 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
12
12
years of professional experience
Work History
General Manager
7 Eleven
09.2023 - 09.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Assisted in development and implementation of new menus to offer variety and options to customers.
Assistant Operations Manager Split 12-20 / 22-23
Walmart
12.2012 - 09.2023
- Full store operations including Fresh areas, merchandising and P&L.
- Vendor management and Asset management.
- Extensive in-depth knowledge of Cash office and Accounting Practices.
- Talent and Development.
- External Culture, Diversity, and Inclusion events.
- Building Maintenance.
- Compliance with internal and State and Federal Laws
Operations Manager
Loves Travel Stop
12.2020 - 10.2022
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
People Experience Manager
Walmart
05.2020 - 09.2020
- Strategy manager for DFW, Salt Lake City, Omaha, Springdale and Bentonville AR.
- Development of Engagement events/activities for associates to keep associates experience a positive one. Including but not limited to, Wellness initiatives,
- Established Town hall productions and Event management.
- Led projects and analyzed data to identify opportunities for improvement
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record
Skills
- Management of 80 associates
- Asset Protection
- Diversity/Inclusion
- Associate Engagement
- Budget planning
- P&L Statement/Review
- Marketing
- Peer Mentoring
- Team-Building
Timeline
General Manager
7 Eleven
09.2023 - 09.2024
Operations Manager
Loves Travel Stop
12.2020 - 10.2022
People Experience Manager
Walmart
05.2020 - 09.2020
Assistant Operations Manager Split 12-20 / 22-23
Walmart
12.2012 - 09.2023
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