Self-Motivated, innovative and goal-oriented professional offering 5+ years' of leadership experience, 10 years of systems furniture experience.
Skilled individual with creative eye for efficient and effective solutions and a keen focus on streamlining procedures for cost-effective operations.
Overview
21
21
years of professional experience
Work History
Warehouse Manager
Catalyst Workplace Activation
12.2022 - Current
Stabilized operating procedures with all operations programs.
Fully relocated & closed out of 3 Warehouses simultaneously maintaining daily operations functioning smoothly.
Organized, sequenced, relocated & tracked $10M+ of product.
Improved & Standardized warehousing processes
Cross-trained team for all positions within warehouse.
Implemented accountability metrics across all activities within warehouse.
Repaired the relationships & collaboration between PM's & Warehouse
Improved Operations reputation company wide.
Project Manager
JLL, Jones Lang LaSalle
09.2021 - 12.2022
Fostered relationships with vendors to promote positive working relationships.
Managed project schedules, budget, and risk of multiple projects at one time.
Maintained compliance to company data excellence goals.
Collaborated with team members on various project hurdles to determine solutions.
Project Manager
Catalyst Workplace Activation
02.2019 - 09.2021
Collaborated with clients, architects, engineers, contractors on various projects to plan and execute various projects.
Performed detailed checks of bill of materials & coordinated with design to resolve discrepancies reducing and eliminating margin erosion errors
Collaborated & created project schedules utilizing strategic techniques to strictly manage the budget and timeline of projects
Maintained proactive communication with all stakeholders throughout the various stages of projects
Performed on site supervision and collaborated with lead installers to implement creative solutions as issues arose
Implementation Lead: Government & K-12 Education
Catalyst Workplace Activation
09.2017 - 02.2019
Collaborated with Clients and internal teammates to determine clear project scope, requirements, deliverable's , and deadlines
Created a seamless transition for each project from innovation to completion by collaborating across various roles
Worked directly with designers, Account coordinators, Project managers, and sales to implement projects on time and on budget
Provided strategic consultation with project leads and project managers to overcome challenges and maintain company integrity
Implemented techniques and procedures to reduce errors & increase project margin
Associate Project Manager
Catalyst Workplace Activation
12.2016 - 10.2017
Conducted thorough analysis of project site and defined project scope, setting achievable and comprehensive expectations with internal and external customers
Built trusting relationships with internal and external customers
Managed customer expectation with continuous communication, project progress follow-up and timely completion
Provided critical time path for overall project
Exceeded time management and budget goals
Spear-headed, developed, trained, and implemented compliance process for prevailing wage work company wide
Account Coordinator
Catalyst Workplace Activation
02.2016 - 12.2016
Ensured customer satisfaction and retention by forging and strengthening key relationships in government, education and commercial markets
Provided highly accurate and timely deliverable's (quotes, plans, drawings, timeline's, etc.) to customers
Coordinated and managed medium to large projects
Reinforced customer satisfaction by conducting post-install meetings and responding to punch lists timely
Developed advanced product knowledge through hands-on experience
Operations Administrator
Office Pavilion
02.2013 - 12.2015
Leveraged advanced skills and training to support operational needs of multiple departments
Cut costs consistently by processing all freight damage claims in a timely manner
Increased effectiveness by thoroughly understanding and training associates in CORE computer system
Streamlined efficiency, and increased productivity by implemented a remote work proposition for Operations Administrator position
Increased customer satisfaction by regularly ensured an error-free, positive customer experience
Exemplified high level of accuracy regardless of volume
Ensured precision, and relentlessly strived for customer satisfaction by taking initiative throughout the operations process
Supervisor
UPS
09.2008 - 12.2012
Slashed operating cost per package 22% by consistently surpassing business plan goals and forecasting manpower requirements based on daily workload and company targets
Built a skilled workforce by training loaders and un-loaders on safe and efficient package handling procedures
Coached, counseled and provided feedback to employees on their performance and ensured adherence to company policies and standards
Led safety meetings and initiatives, increasing warehouse safety
Processed 35-80 shipments containing a volume of 30,000-60,000 parcels in a 4 Hour time period
Achievements: Regional record holder error rate/PPH by individual. Successfully passed first time safety building audit in building history. Record cost reduction piece per hour
Crew Boss/ Delivery Driver
Maddox Farms
07.2003 - 09.2015
Enforced safe work methods to avoid injury or damage
Increased customer satisfaction and retention by overseeing quality control of product
Gave excellent customer service to retail managers and associates
Cut costs and increased company productiveness by collaborating with owner
Education
Associate of Science - Theology
Covenant Bible College
Decatur, IL
2010
Skills
Leader
Project Management Experience
Strong Work Ethic
Proactive Mindset
Decision-Making Ability
Dependable
Logistics Management
Team Building
Organized
Strategic Planning
Dedicated
Deadline-oriented
Accomplishments
Developed several co-workers into highly effective, knowledgeable & highly valuable teammates and leaders.
Was Instrumental in creating & implementing company wide training & onboarding for Associate project managers & Project managers
Built rapport in each role and company that I have been in.
Customer Service Coordinator/Project Management at Catalyst Workplace ActivationCustomer Service Coordinator/Project Management at Catalyst Workplace Activation
National Director of Data Center IFM Operations (US & Canada) at Frontier MiningNational Director of Data Center IFM Operations (US & Canada) at Frontier Mining