Matthew McGregor

• Assessed robot performance data, identifying areas for improvement and implementing necessary changes.
• Reduced unplanned downtime by performing preventative maintenance on robotic equipment regularly.
• Managed inventory of spare parts, maintaining adequate stock levels for timely repairs and replacements.
• Collaborated with engineers to design and develop innovative robotic solutions for various applications.
• Documented repair procedures, streamlining future troubleshooting efforts.
• Performed risk assessments on robotic systems, ensuring compliance with industry standards.
• Installed new components, ensuring optimal integration within existing robotic systems.

Assembled Subaru body sides on several models

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.