Matthew McGuigan
Wentworth Falls,NSW
Summary
Experienced in the hospitality and service industry with extraordinary customer service skills and a motivated attitude. Adept at maintaining a clean and organized work space and dedicated to providing customers with a warm, fun and welcoming environment. Equipped with a diverse and promising skill-set, conducive to creating positive team relationships resulting in optimal customer service.
Overview
9
9
years of professional experience
Work History
General Manager
The Washing Well
02.2019 - 05.2023
- Managed a small team at coin coin-operated laundering business
- Trained and supervised personnel to provide laundry services to clients
- Assisted over 100 clients weekly
- Analyzed and identified equipment failure root causes and initiated corrected actions
- Completed orders to the highest customer satisfaction promptly
Kitchen Hand
Papadinos
12.2013 - 08.2019
- Helped to train waitstaff and kitchen staff on proper restaurant procedures
- Maintained order and cleanliness of kitchen, service areas, and food preparation areas based on industry and restaurant standards
- Safely stored food items and kept track of inventory
- Assembled and prepared food ingredients for cooking
- Assisted head chef in preparing over 250 orders daily in a prompt and efficient manner
- Worked collaboratively with other restaurant employees to ensure outstanding customer experiences
Education
High School Diploma -
Katoomba High School
Katoomba, NSW11.2015
Skills
- Customer Service
- Teamwork
- Problem-Solving
- Critical Thinking
- Fast Learner
- Communication
Details
Wentworth falls, Australia, +61424292107, matt-mcguigan@hotmail.com
References
- Fabiano Ruffo, Papadinos, Katoomba, +61401836928
- Charmaine McGuigan, The Washing Well, Katoomba, chardarren@bigpond.com, +61412559715
Timeline
General Manager
The Washing Well
02.2019 - 05.2023
Kitchen Hand
Papadinos
12.2013 - 08.2019
High School Diploma -
Katoomba High School
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