Summary
Overview
Work History
Education
Skills
South Carolina FFA Association State President 2023-2024
Timeline
Generic

Matthew McSwain

Rock Hill,SC

Summary

Hospitality professional prepared to provide top-tier dining experiences. Known for delivering excellent guest service and maintaining welcoming atmosphere. Consistently collaborates with team members to achieve smooth operations and adapt to changing needs. Skills include menu knowledge, attention to detail, and strong interpersonal abilities.

Overview

3
3
years of professional experience

Work History

Dining Room Server

Acts Retirement-Life Communities
01.2022 - Current
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Enhanced customer satisfaction by providing exceptional service and maintaining a clean dining environment.
  • Built long-lasting relationships with residents.
  • Contributed to a positive work atmosphere by fostering teamwork among colleagues while also demonstrating initiative when needed.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained up-to-date knowledge of menu offerings, including ingredients, preparation methods, allergens, and dietary restrictions for clear communication with guests.

Education

Associate of Applied Science - HVAC/R

York Technical College
Rock Hill, SC
12-2025

Skills

  • Kitchen communication
  • Customer service focus
  • Food service skills
  • Safe food handling
  • Guest relations
  • Reliable work ethic
  • Positive demeanor
  • Customer engagement

South Carolina FFA Association State President 2023-2024

During the 2023-2024 school year I served as the State President for the South Carolina FFA Association. In this role I led leadership and agricultural leadership workshops across the state for High School and Middle School FFA chapters. Along with these workshops I also led camps designed to educate young FFA members on the values of FFA, hard work, and agricultural advocacy. I along with my team of State FFA Officers have also traveled to the capitol building in Columbia as well as Washington D.C. where we meet with lawmakers and discussed legislation that would benefit farmers across the state and the nation. We also traveled to Indianapolis, IN where we attended the National FFA Convention and served on various committees that would improve the way the FFA members across the nation experienced the benefits of FFA. We also led the South Carolina FFA Convention geared towards SCFFA members and exposing them to industry experts in the state and gave them opportunities to showcase their amazing skills in competitions that they have learned through FFA. These are just a few of things that I have done while serving the State of Carolina as the SCFFA State President. 

Timeline

Dining Room Server

Acts Retirement-Life Communities
01.2022 - Current

Associate of Applied Science - HVAC/R

York Technical College
Matthew McSwain