Matthew McVeigh
Southampton,PA
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
4
4
years of professional experience
Work History
Bakery Associate
Acme
Richboro, PA
05.2024 - Current
- Arranged baked goods in attractive displays inside bakery cases to increase sales.
- Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
- Greeted incoming patrons, offered menu advice and documented order details and special preferences.
- Provided excellent customer service to foster satisfaction and loyalty.
- Monitored on-hand items to proactively replace low stock and keep product levels within optimal tolerances to meet expected demands.
- Listened to guests to understand needs and help each person select optimal products and services.
- Assisted bakery manager with coordinating product ordering, receiving and stocking.
- Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
- Stayed on top of changes in bakery menu to provide customers with optimal service.
- Personalized cakes by writing desired words or adding other customizations.
- Used bread slicers and other bakery equipment to handle high-volume operations needs.
- Labeled bakery items by inputting data into digital weighing machine.
- Recommended merchandise to customers based on needs and preferences.
- Organized store by returning merchandise to proper areas and restocked displays.
- Ticketed, arranged and displayed merchandise to promote sales.
- Prepared merchandise for purchase or rental.
- Maintained records related to sales for store management.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Described merchandise and explained use, operation and care.
- Answered store and merchandise questions and led customers to wanted items.
- Cleaned shelves, counters and tables to maintain organized store.
- Recommended, selected and located merchandise based on customer desires.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Greeted customers to determine wants or needs.
Bakery Associate
Giant Food Stores
Richboro, PA
05.2023 - 09.2024
- Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth during high-volume periods.
- Arranged baked goods in attractive displays inside bakery cases to increase sales.
- Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
- Greeted incoming patrons, offered menu advice and documented order details and special preferences.
- Provided excellent customer service to foster satisfaction and loyalty.
- Operated ovens, proofers, fryers, sheeters, rounders, scales and mixers for bakery
- Monitored on-hand items to proactively replace low stock and keep product levels within optimal tolerances to meet expected demands.
- Listened to guests to understand needs and help each person select optimal products and services.
- Assisted bakery manager with coordinating product ordering, receiving and stocking.
- Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
- Personalized cakes by writing desired words or adding other customizations.
- Used bread slicers and other bakery equipment to handle high-volume operations needs.
- Labeled bakery items by inputting data into digital weighing machine.
- Recommended merchandise to customers based on needs and preferences.
- Organized store by returning merchandise to proper areas and restocked displays.
- Ticketed, arranged and displayed merchandise to promote sales.
- Prepared merchandise for purchase or rental.
- Maintained records related to sales for store management.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Described merchandise and explained use, operation and care.
- Answered store and merchandise questions and led customers to wanted items.
- Cleaned shelves, counters and tables to maintain organized store.
- Recommended, selected and located merchandise based on customer desires.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Greeted customers to determine wants or needs.
Bakery Assistant
Nothing Bundt Cakes
Newton, PA
01.2024 - 05.2024
- Prepared pastry creams, fillings, icing, chocolate mousse and other components used in decorating and filling baked goods.
- Washed preparation utensils, tools and machinery by hand and using industrial dishwasher, segregating used utensils from clean to prevent cross-contamination.
- Operated ovens, proofers, fryers, sheeters, rounders, scales and mixers for bakery
- Filled orders requesting custom icing or fondant designs, incorporating lettering and images into decorations according to customer requests.
- Actively maintained preparation line ingredient levels, replenishing supply of fillings, nuts, cheeses and other ingredients to support uninterrupted preparation.
- Organized raw ingredients and supplies in storage areas, moving and sorting large bags of flour and sugar, containers of cooking oil and other ingredients.
- Listened to guests to understand needs and help each person select optimal products and services.
- Greeted incoming patrons, offered menu advice and documented order details and special preferences.
- Monitored on-hand items to proactively replace low stock and keep product levels within optimal tolerances to meet expected demands.
- Followed recipes to mix dough in batches sufficient for daily production quota.
- Operated POS system to process bakery sales transactions.
- Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
- Baked scones, cookies, cakes and other baked goods under direction of the Baker.
- Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth during high-volume periods.
- Set up fresh baked goods in front display, organizing for visibility and to showcase daily specials or items with limited availability or shelf-life.
- Washed preparation utensils, tools and machinery by hand or industrial dishwasher.
- Arranged baked goods in attractive displays inside bakery cases to increase sales.
- Assisted the Baker in identifying fresh items running low, preparing dough and ingredients for fresh batches.
- Provided excellent customer service to foster satisfaction and loyalty.
- Alerted management to broken utensils and operation problems with ovens, coffee machines and registers.
Team Member
Chick-fil-A
Newtown, PA
06.2020 - 11.2022
- Collaborated with peers to meet strategic objectives and deliver on productivity and profitability targets.
- Developed positive customer relationships through friendly greeting and excellent service.
- Participated in and contributed to meetings by sharing concerns and ideas for improvements.
- Improved knowledge and productivity through continuous education and learning from senior team leaders.
- Monitored and supported proper electronic shelf label signage.
- Rotated through series of different stations based on team needs.
- Operated hoists and heavy tools to move and attach parts.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Trained new team members using approved training materials and information.
- Worked hard to learn required tasks quickly to maximize performance.
- Processed and retrieved customer special orders.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Addressed customer needs, responding to specific requests.
- Looked for ways to go above and beyond job requirements.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Troubleshot machine malfunctions and made adjustments to correct problems.
- Upheld high standards of productivity and quality in operations.
- Built and maintained working relationships with peers and upper management.
- Implemented performance, quality and efficiency measures to achieve aggressive production goals.
- Stayed informed of company and store updates from leadership.
Education
High School Diploma -
Bucks County Community College
Newtown, PASkills
- I can lift heavy items
- I complete tasks in a reasonable amount of time
- I am a quick learner
- I do what I am told without question
- I do my best to get along with everyone
- I help where it is needed
- I am a good listener
- I am good at cleaning whether it be floors or tables
Affiliations
- I like to watch shows and play video games with my friends.
- I also hangout with them as well as my girlfriend.
Accomplishments
- I went through Boy Scouts and grew my maturity with it.
References
References available upon request.
Timeline
Bakery Associate
Acme
05.2024 - Current
Bakery Assistant
Nothing Bundt Cakes
01.2024 - 05.2024
Bakery Associate
Giant Food Stores
05.2023 - 09.2024
Team Member
Chick-fil-A
06.2020 - 11.2022
High School Diploma -
Bucks County Community College