Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Merrill

Claremont,NH

Summary

Dynamic facilities maintenance professional with extensive experience at St. Mary’s Catholic Church. Proven expertise in tool operation and customer service, successfully implementing preventive maintenance programs that enhanced facility longevity. Recognized for exceptional problem-solving skills and a commitment to quality, ensuring optimal functionality of building systems and fostering a collaborative work environment.

Overview

20
20
years of professional experience

Work History

Handy Person

Self employed
Charlestown, New Hampshire
04.2024 - 04.2025
  • Utilized hand and power tools to execute various repair tasks efficiently.
  • Repaired damaged doors by replacing hinges, locksets or frames when necessary.
  • Painted interior rooms with desired colors according to customer specifications.
  • Performed minor repairs, such as replacing light bulbs, patching walls and repairing door hinges.
  • Installed cabinets, countertops, appliances and other fixtures in kitchens and bathrooms.
  • Caulked cracks between baseboards and trim moldings to prevent dust accumulation.
  • Installed tile backsplashes in kitchens and bathrooms to improve aesthetics.
  • Maintained outdoor areas by mowing lawns, trimming hedges and removing debris.
  • Pressurized washed exterior surfaces of buildings to remove dirt and mold build up.
  • Provided general maintenance services such as oil changes and tire rotations on vehicles.
  • Identified problems during daily work inspections and addressed concerns.

Silicone department manager

Whelen Engineering Co
Charlestown, New Hampshire
05.2021 - 04.2024
  • Managed daily operations to ensure smooth departmental workflow.
  • Led team meetings to discuss objectives and address concerns.
  • Coordinated staff schedules to optimize coverage and efficiency.
  • Assisted in developing training programs for new employees.
  • Monitored inventory levels and ordered supplies as needed.
  • Evaluated employee performance and provided constructive feedback.
  • Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
  • Coached and trained new staff members, providing guidance on department policies and procedures.
  • Followed safety protocols and company processes and procedures.
  • Collaborated with other departments to ensure smooth flow of operations across multiple teams.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Worked closely with sales associates to complete tasks.
  • Executed targeted merchandising and promotional plans to meet department sales goals.
  • Cultivated talented team of departmental employees through outstanding mentoring, coaching, and teaching skills.
  • Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.
  • Balanced workloads to meet targets without overtaxing employees.
  • Identified training needs among staff members and organized relevant workshops accordingly.
  • Delegated work to staff, setting priorities and goals.

Powder Coater

Bomar marine
Charlestown, New Hampshire
08.2020 - 09.2021
  • Operated powder coating equipment to apply finishes on marine components.
  • Prepared surfaces by cleaning and sanding parts to ensure optimal adhesion.
  • Conducted routine maintenance on spray guns and ovens for efficient operation.
  • Implemented safety protocols to maintain a safe working environment for all staff.
  • Assisted in training new employees on powder coating techniques and equipment use.
  • Cleaned, sandblasted, and prepped surfaces for coating application.
  • Inspected finished products for defects, ensuring adherence to quality standards.
  • Prepared and applied powder coatings to metal parts according to specified procedures.
  • Performed routine maintenance on powder coating equipment including pumps, guns, ovens, filters.

Sales Associate

Carpet Mill
West Lebanon, New Hampshire
07.2014 - 06.2019
  • Assisted customers in selecting carpet styles and materials.
  • Maintained product displays to ensure an appealing store environment.
  • Processed customer transactions efficiently and accurately at the register.
  • Provided product knowledge to educate customers about carpet options.
  • Collaborated with team members to restock inventory and organize shelves.
  • Handled customer inquiries and resolved issues promptly and professionally.
  • Monitored stock levels to assist in inventory management tasks.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Processed transactions using a point-of-sale system.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Placed special orders or called other stores to find desired items.
  • Maintained records related to sales for store management.

Tile Setter

Kinney Tile
Charlestown, NH
08.2013 - 08.2014
  • Installed various tile styles and materials for residential and commercial projects.
  • Prepared surfaces by cleaning, leveling, and applying adhesives for optimal tile placement.
  • Measured and cut tiles accurately to fit complex layouts and designs.
  • Collaborated with clients to select tile options that meet project specifications.
  • Maintained tools and equipment to ensure efficient operation and longevity.
  • Resolved installation challenges through effective problem-solving and critical thinking skills.
  • Cut tiles and marble to project specifications by using power wet saws and tile cutters.
  • Measured, cut, and installed ceramic tile, marble, and stone using hand tools and power cutting tools.
  • Ensured that all customer requirements were met before leaving job site.
  • Repaired damaged tiles by replacing them with new ones or patching them up with matching pieces.
  • Grouted walls, floors and countertops with appropriate materials.
  • Laid out tile patterns and ensured proper alignment of tiles.
  • Used spacers between tiles and marble to align distance before grout application.
  • Prepared sub-floor surfaces by removing existing material or filling in cracks.
  • Installed backer boards on floors and walls to provide a base for the tiling process.
  • Collaborated with other tradespeople such as plumbers, electricians, masons, in order to complete projects efficiently.
  • Adhered to safety regulations while working onsite.
  • Provided customers with information about tile care and maintenance procedures.
  • Applied waterproofing membranes to showers, tubs, sinks. to prevent water seepage into underlying structures.
  • Mixed adhesive according to manufacturer's instructions for wall and floor tiles installation.
  • Inspected newly installed tiles for any defects such as chips or cracks.
  • Utilized plywood and mortar to level different surfaces before laying marble and tile.
  • Loaded supplies onto truck for delivery to job sites.
  • Assisted other tradespeople in completion of their tasks when needed.

Flooring Installer

Birons Flooring
Claremont, NH
07.2008 - 07.2012
  • Installed various flooring materials including hardwood, laminate, and carpet.
  • Prepared surfaces by cleaning, leveling, and applying underlayment as needed.
  • Operated tools like saws, nail guns, and flooring stretchers for precise installations.
  • Collaborated with team members to ensure timely completion of flooring projects.
  • Followed safety protocols while handling materials and operating equipment on-site.
  • Assisted in measuring and cutting flooring materials to fit specific dimensions.
  • Communicated with clients to understand their flooring preferences and requirements.
  • Maintained tools and equipment in good working condition for efficient operations.
  • Installed carpet, tile, laminate, and hardwood flooring in residential and commercial settings.
  • Demonstrated excellent problem-solving skills when unexpected issues arose during job sites.
  • Measured and cut flooring materials to fit the dimensions of each room.
  • Maintained clean work areas throughout project duration.
  • Removed old flooring materials such as carpets or tiles when necessary.
  • Prepared surfaces for installation by cleaning and leveling them.
  • Worked with a variety of tools including saws, hammers, drills, screwdrivers.
  • Communicated effectively with clients regarding progress updates and potential issues.
  • Performed minor repairs to existing floors before installation process began.
  • Created custom cuts for around pipes or other objects in the room.
  • Applied adhesives to subfloors prior to laying down new flooring material.
  • Evaluated work areas before planning flooring layout for different projects.
  • Organized supplies into appropriate containers prior to beginning projects.

Director of Facilities Maintenance

St.Marys Catholic Church
Claremont, NH
09.2005 - 06.2008
  • Managed daily facility operations and maintenance schedules for church properties.
  • Supervised maintenance staff and ensured compliance with safety regulations.
  • Coordinated repairs and improvements for church buildings and grounds.
  • Implemented preventive maintenance programs to extend facility lifespan.
  • Conducted inspections to identify maintenance needs and prioritize tasks.
  • Collaborated with church leadership to address facility-related concerns.
  • Managed the day-to-day operations associated with custodial services, grounds keeping, pest control.
  • Scheduled and managed outside contractors for large-scale repairs and renovations.
  • Ensured proper functioning of building systems such as HVAC, plumbing, electrical, structural components and safety systems.
  • Conducted regular inspections of facilities to identify areas for improvement or repair.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reviewed completed work to verify consistency, quality, and conformance.

Education

High School Diploma -

Fall Mountain High School
Langdon, NH
06-1987

Skills

  • Tool operation
  • Interior painting
  • Minor repairs and installations
  • Landscaping maintenance
  • Customer service

Timeline

Handy Person

Self employed
04.2024 - 04.2025

Silicone department manager

Whelen Engineering Co
05.2021 - 04.2024

Powder Coater

Bomar marine
08.2020 - 09.2021

Sales Associate

Carpet Mill
07.2014 - 06.2019

Tile Setter

Kinney Tile
08.2013 - 08.2014

Flooring Installer

Birons Flooring
07.2008 - 07.2012

Director of Facilities Maintenance

St.Marys Catholic Church
09.2005 - 06.2008

High School Diploma -

Fall Mountain High School

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