Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Matthew Mervilus

Boca Raton,Florida

Summary

Accomplished team leader with consistent successful experiences in food and service industry. Highly adept at preparing team evaluations, increasing team performance and setting realistic benchmarks. Uniquely skilled at motivating assembly line associates to meet daily output goals. Strong abilities in business operations, work-force scheduling and time management.

Overview

2
2
years of professional experience

Work History

Guest Services /Assistant Team Leader

Bolay Fresh Kitchen
06.2023 - Current
  • Monitored team productivity and provided regular progress reports to senior management, highlighting areas for improvement.
  • Worked with customer service representatives to handle escalated customer issues.
  • Managed team workload to reach targets for specific tasks.
  • Oversaw inventory supply to maintain fully stocked shelves during high volume sales periods.
  • Worked with customer service to handle escalated customer issues.
  • Delegated daily tasks, addressed employee questions and resolved scheduling issues.

Janitorial Supervisor

IPIC Theaters
05.2022 - 11.2022
  • Managed inventory of cleaning supplies, ensuring adequate stock levels while minimizing waste and costs.
  • Improved cleanliness and organization of facilities by implementing effective janitorial procedures and protocols.
  • Assessed facility needs, recommending appropriate cleaning solutions and methods for optimal results.
  • Ensured timely completion of tasks by delegating responsibilities efficiently among team members based on individual abilities.

Education

Associate of Science - Computer And Information Sciences

Florida Atlantic University
Boca Raton, FL
05.2026

High School Diploma -

Olympic Heights Community High School
Boca Raton, FL
05.2024

Skills

  • Performance monitoring
  • Motivational Leadership
  • Salesforce
  • Employee Development
  • Problem-Solving
  • Teamwork and Collaboration
  • Attention to Detail
  • Sales expertise
  • Flexible Schedule
  • Active Listening
  • Complaint resolution
  • Client Service

Languages

English
Full Professional
French
Full Professional
Spanish
Elementary

Timeline

Guest Services /Assistant Team Leader

Bolay Fresh Kitchen
06.2023 - Current

Janitorial Supervisor

IPIC Theaters
05.2022 - 11.2022

Associate of Science - Computer And Information Sciences

Florida Atlantic University

High School Diploma -

Olympic Heights Community High School

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Matthew Mervilus