Matthew Meserve
Springfield
Summary
Dedicated and compassionate social service specialist with a proven track record of supporting individuals in need, particularly those involved in the justice system. Extensive experience working with clients during incarceration and post-release, fostering resilience and promoting positive life changes. Committed to leveraging expertise to empower others and facilitate access to essential resources. Eager to contribute to a dynamic team focused on making a meaningful impact in the community.
Overview
18
18
years of professional experience
Work History
Job Center Specialist II
Vermont Department of Labor
05.2023 - Current
- Conducted comprehensive job assessments to identify barriers and developed tailored employment plans for clients seeking job opportunities.
- Facilitated workshops and training sessions for clients to enhance job readiness skills and improve employment prospects.
- Intensive case management, provided ongoing support, adjusting action plans as necessary to ensure successful outcomes.
- Provided one-on-one coaching to clients, focusing on resume writing, interview preparation, and job search strategies.
- Extensive knowledge of community partners for referrals to assist with housing, economic services, substance use disorder treatment, and mental health support.
- Administration of federal funds through the Workforce Innovation and Opportunity Act (WIOA) helping clients achieve funding for industry recognized training leading to bright outlook careers.
- Vermont Department of Labor representative inside Southern State Correctional Facility, provided services and WIOA funding to individuals before release, increasing outcomes in employment to reduce recidivism.
Account Manager
Working Fields
05.2021 - 04.2023
- Interview and assess associates with barriers seeking employment, place them in suitable positions, and provide support to optimize success.
- Assign associates a Peer Coach based on personality fit and skills needed for support, and manage coaches, provided supervision.
- Manage timecards of associates and make sure they are submitted properly.
- Extensive out reach to referral agencies, to support them and their clients on employment.
- Seek out and sign contracts with new client companies, highlighting the efficient and effective support Working Fields provides.
- Presenting at public events and Job Fairs, highlighting client companies and services Working Fields provides.
Recovery Coach
Turning Point Recovery Center
01.2021 - 01.2023
- Graduate of Recovery Vermont's Recovery Coach Academy.
- Trained in Motivational Interviewing, resource direction and wellness plans.
- Worked with clients on their recovery plan and referred to community agencies for support.
Residential Specialist and Community Integration Specialist
HCRS
01.2015 - 05.2021
- Assists clients with developmental disabilities and mental health diagnoses in residential and community settings.
- Specializes in non confrontational communication, emotional regulation and creative problem solving.
- Assists clients in maintaining routines and building relationships and life skills.
Personal Care Assistant and Communication Partner
Personal Care
01.2013 - 12.2018
- Provided personal care in home and community settings.
- Responsible for administering medication and feeding via stomach tube. Assisted client in communicating through electronic augmented communication device.
- Also responsible for technical programming and upkeep of device.
- Provided transport to and from medical and educational appointments.
Community Service Specialist
Lincoln Street Inc
01.2008 - 12.2013
- Assisted clients with developmental disabilities with social skills as well as working to develop coping mechanisms to replace challenging behaviors.
- Specialized in clients with communication deficits.
- Transported clients to and from appointments and community educational opportunities.
- Lincoln Street Inc. Employee of the Year-2011
Education
High School Diploma -
Coe Brown Northwood Academy
Skills
- Strong Attention to detail
- Problem-solving skills
- Cross-functional coordination
- Excellent verbal and written communication
- Documentation and reporting
- Calm disposition
- Conflict resolution
- Certified Circles of Support and Accountability volunteer
- Mental Health Residential Specialist training
Timeline
Job Center Specialist II
Vermont Department of Labor
05.2023 - Current
Account Manager
Working Fields
05.2021 - 04.2023
Recovery Coach
Turning Point Recovery Center
01.2021 - 01.2023
Residential Specialist and Community Integration Specialist
HCRS
01.2015 - 05.2021
Personal Care Assistant and Communication Partner
Personal Care
01.2013 - 12.2018
Community Service Specialist
Lincoln Street Inc
01.2008 - 12.2013
High School Diploma -
Coe Brown Northwood Academy