Matthew Messink
Commerce,GA
Summary
Dependable employee with terrific work ethic and expertise in managing tasks in quick-paced settings. Drove customer loyalty by promptly offering assistance. Committed to engaging customers and maintaining positive, customer-focused environment. Over twenty years of work experience, including five years of management.
Overview
13
13
years of professional experience
Work History
Overnight Stock Associate
Walmart
06.2018 - 03.2019
- Removed all boxes and related trash from sales floor and processed through compactors.
- Unloaded arriving product stock and moved to store display areas.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Increased efficiency of the stocking process by effectively utilizing equipment such as pallet jacks and hand trucks.
- Contributed to a positive workplace culture through cooperation with coworkers and adherence to company policies during overnight shifts.
- Managed time effectively to complete nightly tasks within allotted timeframe, minimizing the need for additional overtime hours.
- Realigned merchandise throughout assigned section to give shelves and racks professional appeal.
- Improved inventory accuracy by diligently organizing and restocking shelves during overnight shifts.
- Maintained neat, organized stockroom free of hazards.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Kept work areas neat, clean and free from debris.
- Stocked designated items on shelves, end caps and displays.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
Cook
Bojangles' Famous Chicken 'n Biscuits
04.2018 - 07.2018
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Associate
Wendys Restaurant
08.2017 - 03.2018
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Provided product price information to customers.
- Maintained relationships with customers to maximize sales opportunities.
Cook
Fuddruckers
01.2016 - 04.2016
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Communicated closely with servers to fully understand special orders for customers.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Ensured adherence to dietary restrictions like gluten-free or vegan options without compromising taste or presentation.
Cook and Delivery
Dominoes Pizza
07.2015 - 12.2015
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Delivered orders in a timely manner
- Quality check on all orders
Manager
Taco Bell
03.2009 - 07.2015
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established team priorities, maintained schedules and monitored performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Associate
Wendy's
01.2009 - 05.2009
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Provided product price information to customers.
- Responsible for food prep, cooking, cleaning, and closing
Associate
Burger King
01.2007 - 01.2009
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Provided product price information to customers.
Housekeeper
Tanger Outlets
09.2006 - 01.2007
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest bathrooms by replacing towels and toilet paper, vacuuming rugs, and restocking other bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Cleaned major lobby areas, parking lots, walkways and paths
Education
No Degree -
Madison County High School
Danielsville, GA06.2002
Skills
Five years in management
Great people skills
Time management skills
Great at working independently or with others
Quick to learn new skills
Timeline
Overnight Stock Associate
Walmart
06.2018 - 03.2019
Cook
Bojangles' Famous Chicken 'n Biscuits
04.2018 - 07.2018
Associate
Wendys Restaurant
08.2017 - 03.2018
Cook
Fuddruckers
01.2016 - 04.2016
Cook and Delivery
Dominoes Pizza
07.2015 - 12.2015
Manager
Taco Bell
03.2009 - 07.2015
Associate
Wendy's
01.2009 - 05.2009
Associate
Burger King
01.2007 - 01.2009
Housekeeper
Tanger Outlets
09.2006 - 01.2007
No Degree -
Madison County High School