- Cooking
- Volunteering
- Fishing
MATTHEW MILLS
Apex,NC
Summary
Offering analytical mindset and excellent communication skills, eager to learn and develop in dynamic environment. Brings ability to quickly grasp business operations and financial management concepts. Ready to use and develop strategic planning and team coordination skills in General Manager role.
Energetic and adaptable professional with strong leadership and organizational skills. Understands business operations and financial management, with expertise in strategic planning and team coordination. Committed to driving growth and efficiency while fostering positive workplace culture.
Overview
36
36
years of professional experience
Work History
General Manager
Holman Automotive
11.2023 - Current
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained and guided team members to maintain high productivity and performance metrics.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Developed and implemented strategies to increase sales and profitability.
Fixed Operations Director
Leith Automotive
06.1996 - 11.2023
- Developed comprehensive budgets and financial forecasts for fixed operations, ensuring fiscal responsibility and profitability.
- Ensured consistent, high-quality customer service by implementing standardized processes and performance expectations across the fixed operations team.
- Enhanced employee productivity by conducting regular evaluations, providing constructive feedback, and arranging relevant training programs.
- Boosted customer satisfaction by implementing efficient service processes and streamlining communication between departments.
- Reduced overhead costs without sacrificing quality through careful vendor selection and negotiation strategies.
Manager of Operations
Southeastern Cooling
02.1989 - 06.1996
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
High School Diploma -
Pine Forest
Fayetteville, NCNo Degree - Business
Fayetteville Technical Community College
Fayetteville, NCSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Effective leader
- Training and coaching
- Relationship building
Interests
Timeline
General Manager
Holman Automotive
11.2023 - Current
Fixed Operations Director
Leith Automotive
06.1996 - 11.2023
Manager of Operations
Southeastern Cooling
02.1989 - 06.1996
High School Diploma -
Pine Forest
No Degree - Business
Fayetteville Technical Community College
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