Matthew Miranda

• Oversaw training of staff members in the SouthWest
• Led multiple cohorts
• Enhanced employee skill sets by developing and implementing comprehensive regional training programs.
• Improved retention rates by providing ongoing support and guidance for new hires in region.
• Streamlined training processes, resulting in increased efficiency and reduced costs.
• Collaborated with management to identify skills gaps and create targeted training initiatives.

Leadership Development – Recruiting, training and supporting a team of volunteers to serve as leaders and committee members.

Resource Development/Fundraising – Raising personal support as well as partnering with the committee to raise budgeted revenue. Raising personal support from the employees' network.

Lead, recruit and train a volunteer leader team and help develop club, discipleship groups and lead camp trips through the summer and school season.

Model excellence in contact work, club and Campaigners.

Set a plan to assist in developing area- and county-wide strategy for ministry.

Participate in monthly regional staff meetings.

Raise financial support as directed and maintain good donor care practices with personal and the local donor base.

Plan and execute local fundraising events under the direction of the supervisor/and area board.

Manage local area finances with stewardship, accountability and transparency.

Actively participate in local church community and reach out to schools to develop relationships.

Serve on summer assignment at Young Life camp each summer (up to four weeks).

• Devised processes to boost long-term business success and increase profit levels.
• Reviewed shift reports to understand current numbers and trends.
• Set, enforced and optimized internal policies to maintain responsiveness to demands.
• Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
• Collaborated with process owners to refine procedures, devise best practices and correct quality audit findings.
• Spearheaded department training for appraisals of new components.
• Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
• Delivered leadership to executive team dedicated to driving ambitious targets with well-orchestrated plans.
• Upheld great standards of leadership for employees, consistently leading by example for best-in-class work.
• Improved operational efficiency by streamlining processes and implementing cost-saving measures.
• Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
• Developed strong relationships with vendors, resulting in better pricing and improved service quality.
• Implemented new inventory management system to optimize stock levels and reduce waste.
• Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Spearheaded process improvements, resulting in increased productivity and reduced operational costs.

• Managed everything from running shift and making sure breaks were being taken
• To food safety and taste of food.
• Trained team members in successful strategies to meet operational and sales targets.
• Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
• Completed store opening and closing procedures.
• Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
• Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
• Enhanced team productivity by providing comprehensive training on proper food handling, safety procedures, and equipment usage.
• Reduced food waste through diligent inventory management and careful portion control practices.
• Maintained standardized training programs by providing comprehensive in-house training to 20 new employees and 14 newly graduated and hired officers.

• Worked in a shelter for homeless men ages 17-25
• And was In charged of making sure all rules are enforced at all times, intakes, giving out medication, cooking breakfast and dinner depending of shift
• I was also in charged of running daily groups ranging In topics anywhere from safe sex and anger management
• But most importantly my job was to create a community with the guys and show them what it means to make a house a home.
• Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
• Developed positive relationships with parents to foster communication and encourage involvement for student growth.