Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Misiuk

North Adams,MA

Summary

Dynamic and detail-oriented professional with a proven track record at Cumberland Farms, adept at handling emergencies and resolving customer complaints to enhance satisfaction. Skilled in team collaboration, demonstrating a positive attitude and organizational skills. Excel in working both independently and as part of a team, ensuring high-quality service and safety. My life experiences make me more relatable to anyone I work with. And more enjoyable with my positive attitude .

Overview

14
14
years of professional experience

Work History

Night Manager

Cumberland Farms
06.2013 - 02.2022
  • Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
  • Resolved customer complaints promptly and professionally to maintain satisfaction.
  • Handled emergency situations calmly and professionally, coordinating with necessary personnel to ensure guest safety and minimal disruption to their stay.
  • Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
  • Conducted nightly inventory management procedures to track sales and stock levels.
  • Resolved guest complaints effectively, working towards satisfactory outcomes that enhanced overall satisfaction levels.
  • Trained and mentored new and existing staff to achieve best practices.

Night Crew Clerk

Price Chopper
06.2008 - 06.2013
  • Collaborated with other team members to complete nightly tasks efficiently, resulting in consistently meeting deadlines for store opening.
  • Delivered consistent high-quality service while adhering to strict safety protocols as outlined by company policy.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues during the night shift.
  • Reduced waste by properly rotating perishable items according to expiration dates, ensuring freshness for customers.

Education

Religious Studies

Hope International University
Fullerton, CA

Education

Saddleback College
Mission Viejo, CA

Mission Viejo High School
Mission Viejo, CA
06.1999

Skills

    Ability to work alone

    Ability to work as a team

    Able to work with punctuality and detail

    Experience in college and life which ables me to relate to others

    Organized

    Friendly

    Positivity attitude no matter what life throws at me

Timeline

Night Manager

Cumberland Farms
06.2013 - 02.2022

Night Crew Clerk

Price Chopper
06.2008 - 06.2013

Religious Studies

Hope International University

Education

Saddleback College

Mission Viejo High School

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Matthew Misiuk