Matthew Mock
Jacksonville
Summary
Dedicated professional with strong problem-solving and teamwork skills. Experienced in enhancing customer experiences and streamlining processes to improve service efficiency.
Overview
7
7
years of professional experience
Work History
Cashier
Auxford - The Market
Castine, ME
08.2025 - 01.2026
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and enhancing shopping experiences.
- Maintained cleanliness and organization of checkout areas to ensure optimal workflow.
Student Ambassador
Maine Maritime Academy - Admissions
Castine, ME
09.2021 - 12.2025
- Facilitated campus tours for prospective students, highlighting academic programs and student life.
- Collaborated with the admissions team to develop promotional materials and presentations.
- Mentored new student ambassadors, fostering a supportive environment for knowledge sharing..
Cadet
Fair Water
Jacksonville, Fl
06.2024 - 08.2024
- worked with licensed officers to keep up with the maintenance program
- Completed multiple fabrication jobs to help keep the engine room organized
- Conducted routine inspections and preventative maintenance on engine components.
Cadet
Interlake Steam Ship
12.2023 - 01.2024
Cadet
Interlake Steam Ship
06.2023 - 08.2023
- Operated and maintained vessel equipment to ensure safe and efficient navigation.
- Assisted in cargo loading and unloading, adhering to safety protocols and operational standards.
- Supported crew during emergency drills
- Followed protocols and procedures to perform tasks quickly and minimize mistakes.
Volunteer
First Coast Habitat Restore
Jacksonville, FL
05.2020 - 08.2020
- Supported inventory management through sorting and categorizing donations efficiently.
- Engaged with customers to provide product information and foster community relationships.
- Maintained cleanliness and organization of the sales floor to promote a welcoming environment.
- Adapted quickly to changing tasks, demonstrating flexibility in a fast-paced volunteer environment.
Laborer
Aloha Total Lawn Care
Jacksonville, Fl
05.2019 - 09.2019
- Operated lawn care equipment to maintain residential and commercial landscapes.
- Followed safety protocols to ensure a secure work environment for team members.
- Performed routine maintenance on tools and equipment to ensure optimal functionality.
- Performed general housekeeping and cleaning tasks.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
Education
Bachelor of Science - Marine Engineering
Maine Maritime Academy
Castine, Me05-2028
Skills
- Creativity and innovation
- Manufacturing processes
- Control systems
- Fabrication and design
- Computer programming
- Mathematical aptitude
- Fluid mechanics
- Transportation engineering
Timeline
Cashier
Auxford - The Market
08.2025 - 01.2026
Cadet
Fair Water
06.2024 - 08.2024
Cadet
Interlake Steam Ship
12.2023 - 01.2024
Cadet
Interlake Steam Ship
06.2023 - 08.2023
Student Ambassador
Maine Maritime Academy - Admissions
09.2021 - 12.2025
Volunteer
First Coast Habitat Restore
05.2020 - 08.2020
Laborer
Aloha Total Lawn Care
05.2019 - 09.2019
Bachelor of Science - Marine Engineering
Maine Maritime Academy