Matthew Moles
Jacksonville
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
11
11
years of professional experience
Work History
Sales Manager
Mills Auto Sales
01.2017 - 12.2021
- Developed and executed strategic sales plans to achieve revenue targets and enhance market presence.
- Analyzed market trends and competitor strategies to identify growth opportunities.
- Mentored junior sales staff, fostering a culture of continuous improvement and performance excellence.
- Cultivated strong relationships with clients, leading to increased customer retention and satisfaction rates.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
Sales Associate
Mills Auto Sales
08.2010 - 01.2016
- Greeted customers, accessed needs,
- Provided exceptional customer service, addressing inquiries and resolving issues to enhance client satisfaction.
- Conducted vehicle demonstrations, effectively highlighting features to facilitate informed purchasing decisions.
- Assisted in inventory management, ensuring accurate stock levels and optimizing product availability for customers.
- Collaborated with team members to implement promotional campaigns, driving increased foot traffic and sales revenue.
- Mentored new sales associates, sharing best practices for customer engagement and sales techniques.
- Streamlined administrative processes by implementing digital tools for lead tracking and follow-up communication.
- Drove initiatives to improve showroom layout, creating an inviting environment that enhanced customer experience.
- Built relationships with customers to encourage repeat business.
- o the product that i sold and it made me successful.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Education
BBA -
Chapman University
Orange, CA06-1995
Skills
- Strategic planning
- Positive and upbeat
- Goal setting
- Sales planning
- Lead generation
- Decisive
Timeline
Sales Manager
Mills Auto Sales
01.2017 - 12.2021
Sales Associate
Mills Auto Sales
08.2010 - 01.2016
BBA -
Chapman University
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