
Dynamic and results-driven professional with extensive experience as a Team Lead Dispatcher at Brookshire Grocery Company. Proven track record in optimizing delivery operations and enhancing workplace safety. Skilled in conflict resolution and performance improvement, successfully managing a fleet of 30 trucks while fostering a culture of excellence and accountability.
Ensures adherence to all Department of Transportation regulations while overseeing timely delivery from the Tyler Distribution Center. Handles run assignments, truck assignments, late-delivery complaints, special orders, reroutes, breakdowns, and cleanouts. Ensures adherence to all Department of Transportation regulations while overseeing timely deliveries from the Tyler Distribution Center. Manages run assignments, truck assignments, late delivery complaints, special orders, reroutes, breakdowns, and cleanouts.
Adheres to OSHA standards as well as local, state, and federal regulations. Reviews invoices, work orders, and demand forecasts to estimate peak delivery and shipping periods. Issues and recommends work assignments accordingly.
Owned and operated a small package delivery service, starting with one truck and driver in the spring of 2006, growing to a fleet of 30 trucks by the time of sale in the fall of 2024.
Oversaw detailed route planning to maximize efficiency and reduce operational costs, ensuring timely delivery schedules. Managed the recruitment and termination processes for drivers, focusing on hiring qualified candidates who aligned with company values and standards. Coordinated fleet planning and maintenance to guarantee vehicle reliability and safety, scheduling regular inspections and repairs.
Developed and implemented comprehensive policies to improve operational efficiency and enhance workplace safety, fostering a culture of accountability and excellence within the team.
Engaged in daily collaboration with FedEx operations employees to ensure strict adherence to FedEx's operating standards, fostering a culture of excellence and efficiency within the team.
OSHA 10