Matthew Moore
LAKE ELSINORE,CA
Summary
Resourceful Paramedic Supervisor known for high productivity and efficient task completion. Skilled in emergency response coordination, team leadership, and advanced life support; excel in fast-paced environments requiring quick decision-making and calm under pressure. Brings strong communication, problem-solving, and interpersonal skills to effectively manage teams and ensure optimal patient care.
Overview
19
19
years of professional experience
1
1
Certification
Work History
PARAMEDIC SUPERVISOR
American Medical Response
Rancho Cucamonga, California
01.2015 - Current
- Proven ability to work well in high-pressure work environment; work independently, with minimal supervision; and work in a team environment to support the various business climates
- Responsible for auditing medical and safety applications, design, and installation to ensure standardization and compliance
- Responsible for community relations, protecting all phases of company/customer business, political, civic and safety activities at the local and county level
- Successfully resolved unusual or politically sensitive problems such as customer complaints, service disputes, credit problems and rate application
- Work within given scope of practice and protocols to ensure the highest level of patient care
INTERIM OPERATIONS MANAGER
American Medical Response
Rancho Cucamonga, California
12.2018 - 08.2019
- Developed written standard operating procedures for EMS Operations and updated them accordingly
- Prepared and managed Operations budget, major equipment purchases, transfers, and reallocations as necessary for Director's approval
- Approved Operations invoices and monthly allocations for company credit card
- Communicated Operations philosophies and policies, demonstrated work routines and documented performance
- Conducted performance evaluations of office staff to monitor progress and productivity
- Communicated and coordinated regularly with appropriate Department Officers, municipal departments, and the public to maximize the effectiveness and efficiency of the operations
PARAMEDIC
American Medical Response
Rancho Cucamonga, California
01.2010 - 01.2015
- Respond to calls for emergency assistance, render care to the sick and injured, provide treatment and transport of the sick and injured to hospital
- Utilize acquired skills including Advanced and Basic life support to provide aid to sick and injured
- Work within given scope of practice and protocols to ensure the highest level of patient care
OPERATIONS SUPERVISOR
American Medical Response
Irwindale, California
01.2006 - 01.2010
- Responsible for utilizing technical knowledge and managerial experience to guide the development of Emergency Medical Training, policies, procedures, and quality programs
- Accountable for interpreting and applying HR policies, training, development, discipline, administration, selection of personnel, equal opportunity, and affirmative action to employees
- Proven ability to work well in high-pressure work environment; work independently, with minimal supervision; and work in a team environment to support the various business climates
- Responsible for auditing medical and safety applications, design, and installation to ensure standardization and compliance
- Responsible for community relations, protecting all phases of company/customer business, political, civic and safety activities at the local and county level
- Successfully resolved unusual or politically sensitive problems such as customer complaints, service disputes, credit problems and rate application
Education
Associate in Science - General
MT. SAN ANTONIO COLLEGE
Walnut, CaliforniaParamedicine
NCTI COLLEGE
Riverside, CaliforniaSkills
- Data Management
- Team Building and Facilitating
- Training and Development
- Mass Casualty Incident Response
- Critical decision-making skills
- Emergency Management
Certification
- California Paramedic P28557
- ICEMA Paramedic P3268
- ICS/SEMS 100
- ICS/SEMS 200
- ICS/SEMS 300
- ICS/SEMS 700
- ICS/SEMS 800
References
References available upon request
Timeline
INTERIM OPERATIONS MANAGER
American Medical Response
12.2018 - 08.2019
PARAMEDIC SUPERVISOR
American Medical Response
01.2015 - Current
PARAMEDIC
American Medical Response
01.2010 - 01.2015
OPERATIONS SUPERVISOR
American Medical Response
01.2006 - 01.2010
Associate in Science - General
MT. SAN ANTONIO COLLEGE
Paramedicine
NCTI COLLEGE