Customer centric individual who effectively manages a large volume of work and property in a fast pace and highly critical environment. Result driven leader with a high emphasis on team building and pride of ownership. Flexible, reliable individual with a strong background in Facility Management, electrical, and HVAC. Proven track record in building and growing client relationship.
Overview
27
27
years of professional experience
Work History
Director of Engineering
CBRE / McKesson Account
01.2023 - Current
Oversee strategic initiatives around client goals and expectations.
Developed and implemented plans for routine preventive maintenance.
Organized data and modeled information for use in key decision-making.
Developed and implemented engineering strategies to optimize client outcomes.
Analyzed customer needs to determine service requirements and specifications.
Evaluated vendor proposals and negotiated contracts for equipment purchases and services rendered.
Sr. FM Engineering Operations Manager
CBRE / Providence St. Joseph Healthcare
Torrance, CA
12.2019 - 01.2023
Manage client expectations while developing winning outcomes for both CBRE and our client.
Manage and support 30+ technicians servicing 287 non-acute medical sites totaling 4.7 million square feet.
Ensure that sites governed by healthcare regulatory agencies such as Joint Commission, AAHC and CMS are maintained within compliance with detailed records.
Strategically build teams across California to support our client by increasing self-performance and reducing vendor spend.
Compiled current business trend data into reports and presentations.
Drafted and managed KPI reports to monitor service levels, identify trends and execute root cause analysis using data from the CMMS and Tableau.
Facilities Maintenance Manager
Cushman & Wakefield / Amazon Account
Eastvale, CA
06.2019 - 12.2019
Responsible for overseeing the reliability of material handling equipment, conveyors, sorters and robotics within a 1 million square foot Amazon distribution facility.
Prepare detailed Root Cause Analysis documents for all equipment failures causing loss of production.
Manage work load and performance of 75+ Maintenance Mechanics, Controls Engineers and Robotics Technicians.
Implemented preventive maintenance program by planning and coordinating major scheduled maintenance outages
Supervised facility operations, including preventive maintenance projects, employee tasks and performance and adherence to safety standards while working in a fast pace environment.
Responsible for overseeing the day to day operations of repairs and maintenance of base building equipment and critical infrastructure at 12 Amazon warehouse totaling over 10 million square feet.
Work closely with site leadership to meet and exceed expectations while providing excellent customer service.
Insure that all team members have a safe work environment while adhering to all company safety protocols.
Guide Facility Coordinators/Planners on level loading work orders in the CMMS to increase work performance and technician productivity.
Work within tight budget restraints while managing building maintenance, repairs and required vendor services.
Responsible for time management of Building Engineers and Maintenance Techs.
Keep detailed records of Base Building equipment to include Fire Life Safety inspections, tests and reports.
Recipient of the CBRE 2017 Award for Operational Excellence.
Director of Operations/Business Development
Aisle One Merchandising
Brea, CA
10.2013 - 11.2016
Develop and maintain strong customer relationships that are essential business growth.
Improve the operational systems, processes and policies in support of organizations mission specifically, support better management reporting, information flow and management, business process and organizational planning.
Manage and increase the effectiveness and efficiency of Support Services (HR, IT and Finance), through improvements to each function as well as coordination and communication between support and business functions.
Play a significant role in long-term planning, including an initiative geared toward operational excellence.
Oversee overall financial management, planning, systems and controls.
Management of agency budget in coordination with the Executive Director.
Development of individual program budgets.
Invoicing to funding sources, including calculation of completed units of service.
Payroll management, including tabulation of accrued employee benefits.
Organization of fiscal documents.
Regular meetings with Executive Director around fiscal planning.
Supervise and coach office management on a weekly basis.
Maintenance Supervisor
WGM Property Management
Rancho Cucamonga, CA
06.2010 - 10.2013
Maintenance on 33 Residential Rental Homes including:
Consistently worked to code on all projects, utilizing drawings and manuals.
Responded to emergency callbacks and provided on-site support. Traced and diagnosed malfunctions with hand tools and test equipment such as multi-meters.
Directed electricians on installation, maintenance and repair on electrical wiring and equipment.
Troubleshot and repaired HVAC equipment.
Retained careful and thorough maintenance and repair records.
Handled customer complaints personally to verify they were properly handled.
Electrical Foreman
Diamond Electric
Chino, CA
06.2008 - 10.2013
Responsible for large commercial projects that included: Install safety systems, including emergency lighting, uninterpretable power systems and battery systems.
Performed electrical utility services for industrial based and new building projects.
Consistently worked to code on all projects.
Worked extensively on three-phase, 277/480 volt power distribution systems.
Reported improper conduct and events that were potentially dangerous or harmful.
Connected wires to circuit breakers and transformers.
Examined and created solutions for high voltage electrical system issues.
Collaborated with a diverse team of architects and electrical and mechanical engineers.
Refrigeration/ HVAC /Commercial Electrician
Kohn-Megibow Company
Anaheim, CA
08.2006 - 10.2008
Troubleshoot and repaired HVAC and refrigeration equipment.
Overhauled and repaired reciprocating and centrifugal compressors.
Serviced electrical, pneumatic, mechanical and microprocessor controls.
Recycled and charged refrigerants.
Installed, maintained and repaired commercial refrigeration systems.
Repaired and replaced condensers, compressors, pumps and valves.
Electrical Journeyman
Diamond Electric
Chino, CA
08.1996 - 06.2006
Project Supervisor
Wiring of commercial electrical jobs including High Voltage
Troubleshoot and service electrical equipment and lighting