Matthew Moreno
Rancho Mirage,CA
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 20-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Sr. Sales Manager/Director of Sales
Diamond Resorts/Hilton Grand Vacations
04.2017 - Current
- Increased overall sales revenue by implementing effective sales strategies and building strong client relationships.
- Collaborated closely with marketing teams to develop targeted campaigns that drove significant increases in qualified leads and overall sales performance.
- Mentored junior sales professionals in advanced selling techniques, resulting in accelerated career progression and enhanced contributions to overall team success.
- Exceeded annual sales targets consistently by maintaining a proactive approach to lead generation and pipeline management.
- Cultivated a culture of accountability within the sales team by setting clear objectives, providing regular feedback, and recognizing exceptional performance.
- Developed a high-performing sales team through targeted recruitment, comprehensive training, and ongoing mentorship.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Managed and motivated sales team to increase revenue 80% in 12 months.
General Sales Mager
Keating Auto Group
04.2012 - 05.2015
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Developed and implemented comprehensive salesperson training program.
- Streamlined sales processes for improved efficiency, resulting in higher close rates and shorter sales cycles.
- Expanded market share with proactive prospecting and lead generation efforts to identify new business opportunities.
Sr. Sales Executive
Wyndham Vacation Ownership
10.2008 - 02.2010
- Employed effective problem-solving techniques, increasing client satisfaction ratings.
- Developed customized proposals that addressed specific client needs, ultimately securing their commitment and loyalty.
- Exceeded sales targets by effectively managing a diverse portfolio of products and services.
- Leveraged strong negotiation skills to maximize profit margins while maintaining exceptional customer service standards.
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
NBC Special Operations
US Army
11.1997 - 02.2007
- Implemented effective risk management strategies to minimize potential threats to operations.
- Assisted in the planning and execution of disaster relief operations, providing critical expertise in mitigating the impact of hazardous substance releases.
- Participated in joint exercises with local first responders to enhance coordination during real-world emergencies involving hazardous substances.
- Established a culture of continuous improvement within the team, encouraging open communication and constructive feedback to identify areas for growth and enhancement of current practices.
- Improved operational readiness by maintaining and calibrating nuclear, biological, and chemical detection equipment.
- Provided technical support during emergency situations involving radiological or chemical hazards, ensuring prompt containment and resolution of incidents.
- Mentored junior specialists in their professional development by sharing knowledge and practical experience gained throughout my career as a Nuclear Biological Chemical Specialist.
- Increased efficiency in decontamination procedures by developing innovative techniques that minimized water usage while maintaining effectiveness in neutralizing contaminants.
- Collaborated with interdisciplinary teams to develop emergency response plans tailored to various scenarios involving hazardous materials incidents.
- Conducted research on emerging threats in the nuclear, biological, and chemical fields to keep abreast of potential new hazards and develop appropriate countermeasures.
- Set up and calibrated laboratory instruments and equipment to prepare for testing purposes.
Education
Psychology/Business Management
University of Maryland College Park
College Park, MD2003
Skills
- Sales Coaching
- Negotiation expertise
- Rapport and relationship building
- Performance tracking and evaluations
- Sales operation
- Sales process
- Strategic Planning
- Sales operations
- Staff Management
- Sales team training
- Sales strategy development
- Performance Management
Accomplishments
Champion Club 2017,2018
Presidents Club 2008,2009
Certification
California Real Estate License
Texas Group 1 Insurance License
US Army CDTF NBC Certification
Timeline
Sr. Sales Manager/Director of Sales
Diamond Resorts/Hilton Grand Vacations
04.2017 - Current
General Sales Mager
Keating Auto Group
04.2012 - 05.2015
Sr. Sales Executive
Wyndham Vacation Ownership
10.2008 - 02.2010
NBC Special Operations
US Army
11.1997 - 02.2007
Psychology/Business Management
University of Maryland College Park
California Real Estate License
Texas Group 1 Insurance License
US Army CDTF NBC Certification
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