Matthew Morgan
599 Everett, Conroe,TX
Summary
Seasoned customer service expert with great people and problem-solving abilities. Maintains impeccable appearance and manages time expertly and goes above and beyond to exceed expectations. Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
30
30
years of professional experience
Work History
Delivery Expert
Domino's Pizza
Conroe, TX
02.2023 - Current
- Delivered orders to customers quickly.
- Interacted with customers on phone and in-person.
- Collected payments in cash, check, and credit card.
- Communicated effectively with supervisors regarding daily responsibilities and job duties assigned.
- Promoted exemplary service to customers by keeping deliveries on time and undamaged.
- Utilized GPS navigation systems for efficient routing purposes
Relief Manager
Brookshire Brothers
Magnolia, TX
09.2022 - 01.2023
- Assisted customers, answered questions and resolved problems for stellar customer service.
- Oversaw inventory receiving, stocking, pricing and returns by coordinating with vendors and directing employees.
- Coordinated merchandising by planning floor layouts and displays, guiding resets and directing sales signage placement.
- Performed opening and closing duties such as setting alarms, balancing the cash drawer .
Shipping and Receiving Clerk
JK Enterprises
La Porte, TX
04.2022 - 09.2022
- Processed outbound shipments, including packing and labeling products for delivery.
- Received incoming shipments, verifying quantity and quality of items against purchase orders.
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
- Operated computers to access information related to shipping activities.
Lead Stocker
Brookshire Brothers
Magnolia, TX
01.2022 - 04.2022
- Monitored employee performance and productivity to ensure adherence to safety regulations and company policies.
- Worked closely with store managers and department heads to help meet their individual needs when it came to stocking specific items.
- Ensured that all items were properly labeled before being placed onto shelves or into bins and containers.
- Supervised team of stockers to ensure accuracy in stocking and inventorying merchandise.
Skills
- Shipment Receiving
- Customer Service Expertise
- Task Delegation
- Regulatory Compliance
- Warehouse Operations
- Professional Appearance
- GPS Navigation
- Warehouse Safety
- Order Verification
- Delivery Scheduling
- Safety Awareness
- Health Codes Compliance
- Engaging Personality
- Team Training and Development
References
- Angela Heath - Assistant Store Manager - Domino's- (936)539-2288 - annfrank31@gmail.com -Current Supervisor
- Daniel Thorson - Order Taker - Jason's Deli- (936)777-0998 - thorson35@gmail.com - Former Coworker
- Louie Tisdale - Vice President of Operations - Tisdale Company - (936) 827-9012 - louie@tisdalecomany.com - Former Coworker
- Michael Sens - NDE Engineer - Chevron - (936) 446-6874 - msens@chevron.com - Former Coworker
- Nivard Azua - Operations Consultant - Taillgator's - (936) 333-9138 - nivardoazua@gmail.com - Former Coworker
- Sarah Long - Administrative Specialist - Fast Signs Conroe - (281) 229-1142 - sarahlong1189@gmail.com- Former Coworker
- Sue Brandt - Regional Marketing Manager - Turn Up The Sales - (936) 648-5794 - sue@turnupthesales.com - Former Coworker
- Zeke Galo - Senior Finance Manager - Target Hospitality - (832) 5664-1377 - zgallo@targethospitality.com - Former Coworker
Timeline
Delivery Expert
Domino's Pizza
02.2023 - Current
Relief Manager
Brookshire Brothers
09.2022 - 01.2023
Shipping and Receiving Clerk
JK Enterprises
04.2022 - 09.2022
Lead Stocker
Brookshire Brothers
01.2022 - 04.2022