Matthew Morgan
Dyersburg,TN
Summary
Hardworking and passionate individual with strong interpersonal, leadership, sales, and problem-solving skills eager to secure this position. Ready to be a positive team leader in helping achieve this company's goals.
Overview
17
17
years of professional experience
Work History
Middle School Basketball Coach
Dyer County Schools, TN
05.2021 - Current
- Acted as positive role model for team participants and in community.
- Developed and implemented effective training and skills development strategies to improve overall team performance.
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
- Submitted purchase requests for new supplies, uniforms and equipment.
- Provided guidance to clients in overcoming challenges and identifying opportunities.
- Offered constructive feedback to students to help reach goals.
Convenience Store Manager/Owner
Jiffy Jim's One Stop
08.2007 - 08.2023
- Managed employee hours to set schedule and store operation budget appropriately, personally covering cashier shifts and general store duties to minimize store labor cost during slow hours.
- Completed daily paperwork on sales reporting, banking, and payroll reporting.
- Selected, developed and effectively led highly-engaged team, conducting employee performance reviews to address under-performance issues and safeguard productive team dynamic and morale.
- Managed appropriate inventory levels of product at store to avoid shrink and waste, placed orders for inventory running low and evaluated sales performance of items to plan for future stocking strategy.
- Trained team members in successful strategies to meet operational and sales targets.
- Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Sales Consultant
SYSCO Food Services
03.2022 - 04.2023
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Provided daily and weekly contact with existing customers to provide additional support and address needs and wants.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Determined problem areas and resolved issues related to profitability and business objective achievement.
- Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
- Managed daily fluctuation of products and pricing in order to increase sales and mutually maximizing profits.
- Completed orders and organized product deliveries to meet customer timetables.
- Served as liaison with customers, management and transportation team to better understand customer needs and recommend appropriate solutions.
- Cold called and conducted face-to-face sales calls with prospective clients.
Education
Bachelor of Science - Business Administration And Management
Bethel University
Mckenzie, TN05.2007
Skills
- Management in growth of sales and marketing
- Understanding in research of product and service knowledge
- Entrepreneurial mindset in ability to be flexible and responsive to changing priorities
- Ability to be self-directed, take ownership, and see projects to completion in a timely manner
- Excellent interpersonal skills and strong customer service orientation
- Strong critical and creative problem-solving skills
- Strength in ability to work well with others of diverse backgrounds and perspectives
- Management of financial planning at multiple levels
Timeline
Sales Consultant
SYSCO Food Services
03.2022 - 04.2023
Middle School Basketball Coach
Dyer County Schools, TN
05.2021 - Current
Convenience Store Manager/Owner
Jiffy Jim's One Stop
08.2007 - 08.2023
Bachelor of Science - Business Administration And Management
Bethel University
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