Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Matthew Morgan

CONROE

Summary

Dynamic and results-oriented professional with a proven track record in customer service and problem-solving. Demonstrated exceptional attention to detail and effective communication in fast-paced environments. Skilled in customer relations and adept at managing multiple priorities.

Developed strong logistical and time management skills in fast-paced environment. Proven ability to navigate and adapt to changing schedules while maintaining high standards of accuracy and efficiency.

Professional with experience in leadership and team management. Skilled in strategic planning, project coordination, and problem-solving. Strong focus on fostering collaboration and driving results. Adaptable and reliable with proven track record of meeting evolving business needs.

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines. Pursues every opportunity to support team members and proactively address issues. Looking to transition into new field where these skills can contribute to operational success.

Overview

3
3
years of professional experience

Work History

Delivery Driver

Mac Pizza Management
02.2023 - Current
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Managed customer inquiries and complaints in polite and professional manner.

Management Trainee

Brookshire Brothers
09.2022 - 01.2023
  • Improved management skills by participating in rigorous training programs and workshops.
  • Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
  • Gained knowledge of company policies, protocols and processes.
  • Acted with integrity, honesty, and knowledge to promote culture of company.

Shipping and Receiving Clerk

JK Enterprises
03.2022 - 09.2022
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.

Education

High School Diploma -

Conroe High School
Conroe, TX
05-1993

Skills

  • Customer service
  • Customer relations
  • Sales techniques
  • Marketing promotions
  • Attention to detail
  • Self-motivated and independent
  • Time management
  • Team player attitude
  • Patience and tolerance
  • Highly reliable
  • Engaging personality
  • Clear and effective communication

Accomplishments

    Prior to 2020 I spent 25 years in the service industry, across numerous roles with many establishments. As a waiter I excelled at anticipating guests needs and upselling where appropriate. As a bartender, I consistently exceeded expectations by knowing both my products and my customers. And, as manager I used my knowledge and experience to improve both the guest and employee experience.

Timeline

Delivery Driver

Mac Pizza Management
02.2023 - Current

Management Trainee

Brookshire Brothers
09.2022 - 01.2023

Shipping and Receiving Clerk

JK Enterprises
03.2022 - 09.2022

High School Diploma -

Conroe High School
Matthew Morgan