Matthew Morita
Summary
Highly motivated and results-oriented individual with transferable skills from diverse work experience seeking a junior appraiser trainee position. Proven ability to analyze data, conduct research, and communicate effectively. Eager to learn about real estate appraisal and contribute to the team's success through strong work ethic and a commitment to accuracy.
Overview
16
16
years of professional experience
Work History
Eligibility Worker II
Los Angeles County Department Of Public Social Services
07.2016 - Current
- Training & Support : Facilitated training sessions and provided individualized coaching, demonstrating the ability to convey complex information clearly and effectively.
- Eligibility Evaluation : Conducted detailed assessments of eligibility for social services programs, showcasing analytical and decision-making skills.
- Interviewing Skills : Conducted comprehensive in-person and phone interviews to gather relevant data, highlighting communication and investigative abilities.
- Documentation Verification : Reviewed and verified applicant documentation, ensuring accuracy and completeness, demonstrating attention to detail.
- Policy Interpretation : Interpreted and applied complex policies and regulations, showing the ability to understand and implement legal and procedural guidelines.
- Applicant Assistance : Guided applicants through the application process, providing clear instructions and support, emphasizing customer service skills.
- Record Maintenance : Maintained accurate and confidential records, showcasing organizational and data management skills.
- Collaboration : Worked with various departments and organizations to support applicants, demonstrating teamwork and networking abilities.
- Adaptability : Stayed updated on program changes and adapted to new policies, highlighting flexibility and continuous learning.
- Customer Service : Provided empathetic and professional assistance to applicants, ensuring their concerns were addressed promptly.
- Performance Management : Managed a caseload efficiently, meeting deadlines and performance targets, showcasing time management and productivity.
Supervisor
Positive Behavioral Alternatives
10.2009 - 07.2016
- Developed and managed a special needs behavioral program, including recruitment, training, and supervision of therapists.
- Implemented individualized behavior plans, conducted assessments, and analyzed data to inform program adjustments.
- Maintained communication with families and professionals, ensuring compliance with legal standards and accurate record-keeping.
- Provided professional development for staff and developed crisis management protocols.
- Advocated for individuals with special needs and engaged with external agencies for additional support.
Senior Account Executive
Konica Minolta Business Solutions
03.2008 - 10.2009
- Utilized CRM tools effectively to manage client information and track progress on accounts, leading to more accurate forecasting and pipeline management.
- Mentored junior account executives, fostering a positive work environment and encouraging professional growth.
- Increased account retention by building strong relationships with clients and addressing their needs promptly.
- Negotiated contracts that maximized profit margins while maintaining competitive pricing for clients.
Education
Bachelor of Arts - Business Administration
California State University - Fullerton
Fullerton, CA01.2003
Skills
- Analytical Skills: Analyzed data to verify eligibility and identify trends (Eligibility Worker), optimized strategies (Konica Minolta)
- Research Skills: Conducted in-depth research on program guidelines and client demographics (Eligibility Worker)
- Communication Skills: Effectively communicated complex information to applicants (Eligibility Worker) and negotiated contracts (Konica Minolta)
- Problem-Solving Skills: Identified and resolved complex issues, ensuring compliance with regulations (Supervisor)
- Organizational Skills: Managed multiple tasks and deadlines efficiently, exceeding performance targets (Konica Minolta)
- Attention to Detail: Maintained accurate records and ensured adherence to requirements (Eligibility Worker)
- Software Proficiency: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
Timeline
Eligibility Worker II
Los Angeles County Department Of Public Social Services
07.2016 - Current
Supervisor
Positive Behavioral Alternatives
10.2009 - 07.2016
Senior Account Executive
Konica Minolta Business Solutions
03.2008 - 10.2009
Bachelor of Arts - Business Administration
California State University - Fullerton