Matthew Morrow
Moreno Valley,CA
Summary
Highly skilled Building Support Services Specialist with strong experience in managing and coordinating building maintenance activities. Proficient in ensuring compliance with safety standards, supervising a diverse team of professionals, and liaising with contractors for necessary repairs. Notable strengths include effective communication, leadership skills, and problem-solving abilities. Resourceful, with a knack for ensuring operational efficiency and productivity in managing facility needs. Committed to maintaining facilities at peak operational performance through proactive strategies and strong team coordination.
Overview
12
12
years of professional experience
Work History
Corporate Communications Administration Specialist
The Aerospace Corporation
El Segundo, CA
06.2022 - Current
- Scheduled appointments with clients or vendors using internal calendar system.
- Performed general clerical duties such as photocopying, faxing, mailing packages.
- Answered phone calls and emails from customers, vendors, and other departments.
- Assisted in the preparation of presentations, reports, and other documents.
- Answered telephones to take messages or redirect calls to appropriate colleagues.
- Managed day-to-day office operations, ensuring efficient workflow and adherence to policies.
- Coordinated scheduling and logistics for staff meetings and corporate events.
- Recognized by management for providing exceptional customer service.
- Worked effectively in team environments to make the workplace more productive.
Support Services Specialist Facilities Division
The Aerospace Corporation
El Segundo, CA
07.2016 - 06.2022
- Received and tracked incoming inventory shipments.
- Assembled orders according to customer requests.
- Transported goods to designated areas within the warehouse facility.
- Helped in loading and unloading containers.
- Managed custodial and building maintenance work orders duties including preventative maintenance and everyday workload.
- Analyzed feedback from customers regarding overall satisfaction with building services provided.
- Ensured compliance with applicable health, safety and environmental regulations.
- Collaborated closely with other departments on special projects, as needed.
- Resolved customer complaints regarding facilities services in a timely manner.
- Tested new versions of software prior to deployment, ensuring compatibility with existing systems.
- Created reports and tracked maintenance activities using CMMS software.
- Assisted other departments in understanding how best to utilize their available resources through the utilization of the CMMS system.
- Conducted regular inspections of the facility to identify maintenance needs.
Craftsman Helper
The Aerospace Corporation
El Segundo, CA
04.2014 - 07.2016
- Maintained a clean workspace by sweeping, mopping, and organizing materials and supplies.
- Reviewed orders for accuracy before beginning work on them.
- Performed routine maintenance on equipment used in craftsman activities, including lubricating moving parts.
- Collaborated with other craftsmen to meet deadlines and achieve desired results.
- Assisted in stocking shelves, unloading merchandise, and organizing inventory.
- I worked closely with the management team to ensure the proper execution of daily operations.
- Provided logistical support by dispatching facility workers to an emergency situation on campus.
- Inspected common areas regularly for potential safety hazards, or general wear-and-tear issues requiring repair or replacement, and submitted facility work orders to have work completed.
- Organized storage rooms periodically to ensure items were stored safely away from hazardous materials.
- Performed basic maintenance duties such as replacing light bulbs, unclogging toilets and sinks, changing air filters.
Materials Handler
Orielly's Distribution Center
Perris, CA
10.2013 - 06.2014
- Received and stored incoming materials, supplies, and equipment in accordance with established procedures.
- Followed standard operating procedures for safe operation of material handling equipment.
- Utilized barcode scanners to accurately track items throughout the warehouse system.
- Loaded and unloaded materials from trucks, trailers, and containers using hand tools, forklifts and other powered equipment.
- Utilized forklift to move inventory items.
- Loaded completed orders on pallets according to delivery numbers.
- Used digital database to keep records of units and stock moved.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
Education
High School Diploma -
Valley View High School
Moreno Valley06.2002
Some College -
Riverside City College
Riverside, CASkills
- Customer service
- Office operations
- Facility inspections
- Work order management
- Logistics coordination
- Inventory management
- Effective communication
- Team collaboration
- Problem solving
- Safety compliance
- Schedule coordination
- Preventive maintenance
- Building maintenance
- Leadership and supervision
References
References available upon request.
Timeline
Corporate Communications Administration Specialist
The Aerospace Corporation
06.2022 - Current
Support Services Specialist Facilities Division
The Aerospace Corporation
07.2016 - 06.2022
Craftsman Helper
The Aerospace Corporation
04.2014 - 07.2016
Materials Handler
Orielly's Distribution Center
10.2013 - 06.2014
High School Diploma -
Valley View High School
Some College -
Riverside City College
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