- Reading
- Enjoy participating in body building/ gym routines for overall physical and mental well-being
Matthew Mowbray
Elkton
Summary
Dynamic Shift Lead at Bob's Discount Furniture with a proven track record in process optimization and loss prevention strategies. Expert in SAP and employee training, successfully reducing lost inventory levels by over 88%. Committed to fostering team engagement and operational excellence, driving significant improvements in warehouse efficiency and safety compliance.
Reliable, intrinsically motivated Shift Leader with 6 years in the warehouse industry. Excellent motivational leader with efficient communication and problem solving skilled. Dedicated to providing highest standard of service and creating a collaborative and inclusive working environment to better serve my team and the customers we supply.
Overview
9
9
years of professional experience
Work History
Shift Lead
Bob's Discount Furniture
511 Chelsea Road Aberdeen MD, 21001
11.2023 - Current
- Supervised daily operations of a 20+ associate crew, ensuring efficiency and adherence to company policies.
- Trained new team members on processes, and safety protocols in adherence to policies set forth by BDF and OSHA.
- Created a process and conducted routine inventory audits to ensure staff was following proper put away procedure, providing coaching to improve results.
- Coordinated with third party staff members to maximize performance.
- Created supplementary training documents to streamline and enhance current training.
- Worked with third party ATI specialist to create a hands on "floor to lift" and "lift to rack" training procedure to minimize associate recordable injuries.
- Oversaw and improved upon the "NIL" (Not In Location) report and the "Analyzer" (Where inventory that can not be located goes before being written off as a loss to the company). Preventing an average of 35 thousand dollars a day being cycled out of active inventory. Utilizing SAP over the course of my career I have recovered/ prevented over 2 million dollars of loss.
- Utilized Microsoft Fabrics to monitor inventory loss, potential storage trailers for incoming POs, and SLOB reports for excess inventory.
- Assisted over departments with workload, adjusting schedule as required to complete all necessary tasks.
- Coordinated organizational needs and expectations of management to associates.
- Supported upper management during critical decision-making processes by providing valuable insights based on firsthand experiences from shift operations.
- Demonstrated commitment to company values by consistently upholding the highest ethical standards in all receiving-related tasks and decisions.
- Facilitated smooth warehouse operations with effective communication between various departments such the Shipping, and 1st shift Receiving teams.
Receiving Specialist Clerk
Bob's Discount Furniture
511 Chelsea Road Aberdeen MD, 21001
10.2022 - 11.2023
- Managed receiving processes to ensure timely and accurate inventory documentation.
- Trained new staff on safety protocols and efficient receiving practices.
- Managed lost inventory levels and resolved instances of phantom or "NIL" product. Over the course of three months drove lost inventory levels down from 27 thousand to 3 thousand.
- Implemented inventory tracking system to improve stock management accuracy.
- Assist receiving leadership with managing a 20+ man crew with daily operations and expectations.
- Covered EOD processes of 1st shift Receiving by accurately reviewing unload data and efficiently transcribing that data between different programs.
- Increased overall warehouse efficiency through the strategic delegation of tasks among the receiving team members according to their strengths and skills.
- Created three SOPs pertinent to the Receiving Department.(Can produce if required)
Receiving Team Captain
Bob's Discount Furniture
511 Chelsea Road Aberdeen MD, 21001
02.2020 - 10.2022
- Sole trainer of new team members on safe industrial equipment operation, stocking procedures, and overall daily operations and expectations.
- Managed a team of 4 to 8 associates, coordinating with the shift lead to ensure work details or efficiently completed before obtaining new directives.
- Motivated team members by fostering a fun and collaborative work environment.
- Monitored team performance, providing feedback to foster growth and accountability.
- Maintained poise, optimism and bounced back quickly after mistakes to show teammates how to respond to negative situations.
- Within my team I set clear expectations for each member''s roles and responsibilities, leading to improved accountability and morale.
- Monitored and maintained team chemistry by continually reminding team members about common goal and common bond.
- Devoted time to building strong relationships with my team members by fostering an environment of understanding and unity driven towards a common goal
- Championed company values throughout all team activities, ensuring alignment with organizational mission and objectives.
- Led by example, maintaining high personal performance standards and inspiring team members to excel.
Receiving Stocker
Bob's Discount Furniture
511 Chelsea Road Aberdeen MD, 21001
09.2019 - 02.2020
- Trained new staff on best practices for inventory management and safety protocols.
- Assist management with special projects as assigned
- Efficiently completed work details as assigned
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Maintained effective team member communication.
- Strict adherence to BDF and OSHA polices regarding safe lift operations.
- Strict adherence to BDF polices on proper and accurate storage of merchandise.
- Received cross departmental training for operations such as Shipping and 1st shift Receiving (tagging and receiving).
Golden Corral BOH Team Member
Golden Corral Buffet and Grill
221 Belle Hill Rd, Elkton, MD 21921
05.2016 - 09.2019
- Managed food preparation stations ensuring compliance with safety and sanitation standards
- Collaborated with other kitchen staff to optimize workflow and enhance service efficiency
- Trained new team members on operational procedures, best practices and company goals
- Assisted with inventory management to reduce waste and streamline supply orders
- Monitored food quality during preparation, ensuring consistent taste and presentation standards
- Resolved customer inquiries related to food service swiftly, enhancing overall dining experience
- Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes.
- Collaborated with Front of House team members during peak service hours to ensure all guest needs were seamlessly met to ensure an exceptional dining experience.
- Maintained high personal grooming standards and uniform presentation.
- Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
- Unloaded and stocked kitchen supplies.
- Upheld a high standard of professionalism in all aspects of work, leading by example for other team members to follow.
- Mastery of all BOH departments allowing coverage in instances of call outs or staff shortages.
- Following first in first out policy to ensure guest receiving a quality dining experience.
- Bussed tables, washed dishes and organized kitchen for prompt service.
Education
No Degree - Psychology
Cecil County Community College
North East, MDHigh School Diploma -
Rising Sun High School
Rising Sun, MDSkills
- Employee onboarding and training
- Effective conflict resolution
- Team engagement
- Process optimization
- Operational oversight
- Loss prevention strategies
- SAP system knowledge
- Inventory management
- Quality assurance
- Staff training and integration
- Facilitating knowledge exchange
- Shift management
- Analytical problem-solving
- Strong verbal and written communication
Interests
Timeline
Shift Lead
Bob's Discount Furniture
11.2023 - Current
Receiving Specialist Clerk
Bob's Discount Furniture
10.2022 - 11.2023
Receiving Team Captain
Bob's Discount Furniture
02.2020 - 10.2022
Receiving Stocker
Bob's Discount Furniture
09.2019 - 02.2020
Golden Corral BOH Team Member
Golden Corral Buffet and Grill
05.2016 - 09.2019
No Degree - Psychology
Cecil County Community College
High School Diploma -
Rising Sun High School