Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Matthew Mowbray

Elkton

Summary

Dynamic Shift Lead at Bob's Discount Furniture with a proven track record in process optimization and loss prevention strategies. Expert in SAP and employee training, successfully reducing lost inventory levels by over 88%. Committed to fostering team engagement and operational excellence, driving significant improvements in warehouse efficiency and safety compliance.

Reliable, intrinsically motivated Shift Leader with 6 years in the warehouse industry. Excellent motivational leader with efficient communication and problem solving skilled. Dedicated to providing highest standard of service and creating a collaborative and inclusive working environment to better serve my team and the customers we supply.

Overview

9
9
years of professional experience

Work History

Shift Lead

Bob's Discount Furniture
11.2023 - Current
  • Supervised daily operations of a 20+ associate crew, ensuring efficiency and adherence to company policies.
  • Trained new team members on processes, and safety protocols in adherence to policies set forth by BDF and OSHA.
  • Created a process and conducted routine inventory audits to ensure staff was following proper put away procedure, providing coaching to improve results.
  • Coordinated with third party staff members to maximize performance.
  • Created supplementary training documents to streamline and enhance current training.
  • Worked with third party ATI specialist to create a hands on "floor to lift" and "lift to rack" training procedure to minimize associate recordable injuries.
  • Oversaw and improved upon the "NIL" (Not In Location) report and the "Analyzer" (Where inventory that can not be located goes before being written off as a loss to the company). Preventing an average of 35 thousand dollars a day being cycled out of active inventory. Utilizing SAP over the course of my career I have recovered/ prevented over 2 million dollars of loss.
  • Utilized Microsoft Fabrics to monitor inventory loss, potential storage trailers for incoming POs, and SLOB reports for excess inventory.
  • Assisted over departments with workload, adjusting schedule as required to complete all necessary tasks.
  • Coordinated organizational needs and expectations of management to associates.
  • Supported upper management during critical decision-making processes by providing valuable insights based on firsthand experiences from shift operations.
  • Demonstrated commitment to company values by consistently upholding the highest ethical standards in all receiving-related tasks and decisions.
  • Facilitated smooth warehouse operations with effective communication between various departments such the Shipping, and 1st shift Receiving teams.

Receiving Specialist Clerk

Bob's Discount Furniture
10.2022 - 11.2023
  • Managed receiving processes to ensure timely and accurate inventory documentation.
  • Trained new staff on safety protocols and efficient receiving practices.
  • Managed lost inventory levels and resolved instances of phantom or "NIL" product. Over the course of three months drove lost inventory levels down from 27 thousand to 3 thousand.
  • Implemented inventory tracking system to improve stock management accuracy.
  • Assist receiving leadership with managing a 20+ man crew with daily operations and expectations.
  • Covered EOD processes of 1st shift Receiving by accurately reviewing unload data and efficiently transcribing that data between different programs.
  • Increased overall warehouse efficiency through the strategic delegation of tasks among the receiving team members according to their strengths and skills.
  • Created three SOPs pertinent to the Receiving Department.(Can produce if required)

Receiving Team Captain

Bob's Discount Furniture
02.2020 - 10.2022
  • Sole trainer of new team members on safe industrial equipment operation, stocking procedures, and overall daily operations and expectations.
  • Managed a team of 4 to 8 associates, coordinating with the shift lead to ensure work details or efficiently completed before obtaining new directives.
  • Motivated team members by fostering a fun and collaborative work environment.
  • Monitored team performance, providing feedback to foster growth and accountability.
  • Maintained poise, optimism and bounced back quickly after mistakes to show teammates how to respond to negative situations.
  • Within my team I set clear expectations for each member''s roles and responsibilities, leading to improved accountability and morale.
  • Monitored and maintained team chemistry by continually reminding team members about common goal and common bond.
  • Devoted time to building strong relationships with my team members by fostering an environment of understanding and unity driven towards a common goal
  • Championed company values throughout all team activities, ensuring alignment with organizational mission and objectives.
  • Led by example, maintaining high personal performance standards and inspiring team members to excel.

Receiving Stocker

Bob's Discount Furniture
09.2019 - 02.2020
  • Trained new staff on best practices for inventory management and safety protocols.
  • Assist management with special projects as assigned
  • Efficiently completed work details as assigned
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Maintained effective team member communication.
  • Strict adherence to BDF and OSHA polices regarding safe lift operations.
  • Strict adherence to BDF polices on proper and accurate storage of merchandise.
  • Received cross departmental training for operations such as Shipping and 1st shift Receiving (tagging and receiving).

Golden Corral BOH Team Member

Golden Corral Buffet and Grill
05.2016 - 09.2019
  • Managed food preparation stations ensuring compliance with safety and sanitation standards
  • Collaborated with other kitchen staff to optimize workflow and enhance service efficiency
  • Trained new team members on operational procedures, best practices and company goals
  • Assisted with inventory management to reduce waste and streamline supply orders
  • Monitored food quality during preparation, ensuring consistent taste and presentation standards
  • Resolved customer inquiries related to food service swiftly, enhancing overall dining experience
  • Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes.
  • Collaborated with Front of House team members during peak service hours to ensure all guest needs were seamlessly met to ensure an exceptional dining experience.
  • Maintained high personal grooming standards and uniform presentation.
  • Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
  • Unloaded and stocked kitchen supplies.
  • Upheld a high standard of professionalism in all aspects of work, leading by example for other team members to follow.
  • Mastery of all BOH departments allowing coverage in instances of call outs or staff shortages.
  • Following first in first out policy to ensure guest receiving a quality dining experience.
  • Bussed tables, washed dishes and organized kitchen for prompt service.

Education

No Degree - Psychology

Cecil County Community College
North East, MD

High School Diploma -

Rising Sun High School
Rising Sun, MD

Skills

  • Employee onboarding and training
  • Effective conflict resolution
  • Team engagement
  • Process optimization
  • Operational oversight
  • Loss prevention strategies
  • SAP system knowledge
  • Inventory management
  • Quality assurance
  • Staff training and integration
  • Facilitating knowledge exchange
  • Shift management
  • Analytical problem-solving
  • Strong verbal and written communication

Interests

  • Reading
  • Enjoy participating in body building/ gym routines for overall physical and mental well-being

Timeline

Shift Lead

Bob's Discount Furniture
11.2023 - Current

Receiving Specialist Clerk

Bob's Discount Furniture
10.2022 - 11.2023

Receiving Team Captain

Bob's Discount Furniture
02.2020 - 10.2022

Receiving Stocker

Bob's Discount Furniture
09.2019 - 02.2020

Golden Corral BOH Team Member

Golden Corral Buffet and Grill
05.2016 - 09.2019

No Degree - Psychology

Cecil County Community College

High School Diploma -

Rising Sun High School

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Matthew Mowbray