Matthew Moyers
Montgomery
Summary
Dynamic leader and customer service aficionado with proven expertise in inventory control and team collaboration, honed at Ups Store and Burger King. Excelled in enhancing customer satisfaction and streamlining operations, achieving significant improvements in store efficiency. Skilled in cash handling and fostering a positive work environment, consistently meeting tight deadlines.
Overview
5
5
years of professional experience
Work History
Store Associate
Ups Store
09.2023 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Maintained tidy and organized store to comply with cleanliness standards.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Answered questions about store policies and addressed customer concerns.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
- Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
- Helped maintain optimal stock levels through consistent communication with management about inventory needs and discrepancies leading to fewer out-of-stock situations.
Manager
Burger King
05.2023 - 09.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Manager
Wingstop Restaurant
07.2020 - 05.2023
Education
High School Diploma -
Montgomery High School
Montgomery,Tx 05.2023
Skills
- Customer service
- Customer assistance
- Cash handling accuracy
- Attention to detail focus
- Organization
- Team collaboration
- Active listening techniques
- Inventory control
- Store cleanliness maintenance
- Cash register operation
- Flexible schedule adaptability
- Time management mastery
Timeline
Store Associate
Ups Store
09.2023 - Current
Manager
Burger King
05.2023 - 09.2023
Manager
Wingstop Restaurant
07.2020 - 05.2023
High School Diploma -
Montgomery High School
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