Matthew M Robinson
Chicago,IL
Summary
Dynamic individual with hands-on experience and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
29
29
years of professional experience
Work History
Environmental Service Tech
Advocate Christ Hospital
11.2023 - Current
- Operates various equipment following department procedures.
- Maintained cleanliness and sanitation standards in patient care areas to promote safety and health.
- Use chemicals and solutions following department policy.
- Trained new employees on proper cleaning techniques and safety protocols to enhance operational efficiency.
- Implemented waste disposal procedures, adhering to regulations for hazardous materials management.
- Keeps the work area in orderly, clean and safe condition.
- Adhered to OSHA safety guidelines as well as policies, and procedures established by the company.
- Conducted regular inspections of facilities to identify maintenance needs and ensure compliance with health standards.
Owner/Operations Manager
Initial Service
01.2006 - Current
- Manage commercial, condominium associations, and residential post-construction cleaning, window cleaning, and pressure cleaning projects. As a result, I have developed strong critical thinking, and problem solving skills.
- Manage a crew of ten contractors. As a result, I have great leadership, and people skills; I am also capable of working with many different personality types.
- Responsible for new business development; established more than eighty new commercial, and numerous new residential accounts for the company. Over the years I have acquired excellent customer service skills, and strong sales talent.
- Work with the back office on contracts, scheduling, and customer follow-up. In this role, I display strong decision making skills when handling customer disputes, and setting business priorities.
- Responsible for developing operations processes, and policies in support of organizations mission – specifically through customer relations as well as enforcing the rules.
- Responsible for adhering to OSHA safety guidelines. As a result, created a safe working environment while working with heavy equipment, heights, and with proper lifting techniques.
Window Cleaner
Service One Inc.
02.2004 - 01.2006
- Performed proper use of safety devices, and equipment used for commercial high-rise, and residential window cleaning jobs including operating scaffolding area lifts, boatswains' chairs, rope descent systems, and pressure washer.
- Displayed proper technique, and capacity while handling heavy equipment such as ladders, extension poles, water-fed extension poles, water purification systems, power washing brick, siding and concrete.
- Adhered to OSHA safety guidelines as well as policies, and procedures established by the company.
- Communicated directly with customers to confirm work orders, and obtain necessary access for performing duties.
Tuck Pointer
Sourlis Masonry
02.2002 - 02.2003
- Performed masonry construction on commercial and residential buildings including brick rebuilding, limestone repair, steal lentil replacement, and pressure cleaned masonry.
- Ability to use proper techniques when handling heavy equipment, ladders, and heights.
Tuck Pointer
Burglund Construction
04.1999 - 12.2001
- Performed masonry construction on commercial and residential buildings including brick rebuilding, limestone repair, steal lentil replacement, and pressure cleaned masonry.
- Ability to use proper techniques when handling heavy equipment, ladders, and heights.
Aircraft Fueler
Signature Flight Support
04.1997 - 03.1999
- Worked outdoors in all weather conditions, and with hazardous aviation gasoline and kerosene.
- Operated refueling trucks, and pulled hose from the truck to the planes fuel panel.
- Displayed strength, stamina, and balance when fueling the plane while holding 60lbs hose for large planes, and 20lbs hose for small planes while standing on a ladder to attach and remove nozzle to the aircraft.
- Once the fueling is complete, the ladder or stool must be climbed again and the nozzle removed from the aircraft. Smaller commuter aircraft can require either attaching the hose as previously described or pulling an inch and a half of hose, climbing a ladder and holding approximately 20lbs of hose and nozzle while fueling takes place.
- Displayed great responsibility to strict safety polices, and rules in a highly regulated industry.
Education
General Study
Daley College
Chicago, ILLaw
Alabama State University
Montgomery, ALHigh School -
Morgan Park High School
Chicago, ILTimeline
Environmental Service Tech
Advocate Christ Hospital
11.2023 - Current
Owner/Operations Manager
Initial Service
01.2006 - Current
Window Cleaner
Service One Inc.
02.2004 - 01.2006
Tuck Pointer
Sourlis Masonry
02.2002 - 02.2003
Tuck Pointer
Burglund Construction
04.1999 - 12.2001
Aircraft Fueler
Signature Flight Support
04.1997 - 03.1999
General Study
Daley College
Law
Alabama State University
High School -
Morgan Park High School