Matthew Murphy
Sacramento,CA
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
9
9
years of professional experience
Work History
Hospitality Professional
Chick-fil-A
08.2024 - Current
- Contributed to the continuous improvement of hospitality operations by generating innovative ideas and providing constructive feedback during team meetings.
- Improved employee retention rates with ongoing training initiatives and fostering a positive work environment.
- Implemented marketing and promotional initiatives to increase occupancy.
- Monitored staff performance and provided feedback and guidance.
Associate, Manager
In N Out Burger
04.2016 - 08.2024
- Collaborated with team to boost efficiency
- Fostered a positive team environment, supporting colleagues during peak hours
- Adapted quickly to changing roles and responsibilities as needed
- Mentored new team members, accelerating their onboarding process and boosting overall team productivity in a fast-paced environment
- Maintained meticulous food safety standards, contributing to perfect health inspection scores and reinforcing the restaurant's reputation
- Cultivated a positive work environment, offering peer support during high-stress periods
- Facilitated smooth shift transitions, ensuring consistent service quality
- Streamlined order processing, reducing wait times and enhancing customer satisfaction
- Implemented efficient cleaning protocols, maintaining high standards
- In charge of ensuring the right amount of money was tendered throughout an entire day
- In charge of 20-30 people at a time making sure they all got breaks and were off on time
- Pioneered streamlined onboarding process for new team members, accelerating integration and boosting overall productivity in fast-paced environment
- Delivered exceptional customer service, ensuring swift order processing and maintaining a clean, welcoming environment
Teacher's Assistant Community Service
Thomas Kelley Elementary
08.2016 - 06.2017
- Worked alongside a teacher to help assist in grading papers, classroom organization, and anything else the teacher needed
- Helped with class morale
- Supported student learning objectives through personalized and small group assistance.
Education
High School -
Del Campo High School
SACRAMENTO, CA06.2017
Skills
- Team Leadership
- Conflict Resolution
- Mentoring
- Time Management
- Inventory Management
- Problem Solving
- Project Management
- Staff Training
- Quality Assurance
- Operational Efficiency
- Strategic Planning
- Workforce Management
- Creative Thinking
Timeline
Hospitality Professional
Chick-fil-A
08.2024 - Current
Teacher's Assistant Community Service
Thomas Kelley Elementary
08.2016 - 06.2017
Associate, Manager
In N Out Burger
04.2016 - 08.2024
High School -
Del Campo High School
Similar Profiles
Knia AdderleyKnia Adderley
Key Holder Leader at Chick-Fil-A, Chick-Fil-A RestaurantsKey Holder Leader at Chick-Fil-A, Chick-Fil-A Restaurants
Emily BrownEmily Brown
Team Member at Chick-Fil-A, Chick-fil-A Frederick NorthTeam Member at Chick-Fil-A, Chick-fil-A Frederick North
Sara Saint-FleurSara Saint-Fleur
Lead Trainer at Chick-Chick-fil-A-ALead Trainer at Chick-Chick-fil-A-A
Evangel CannonEvangel Cannon
Cashier at Chick-fil-A fil ACashier at Chick-fil-A fil A
Bonnie StanleyBonnie Stanley
Radiologic Technologist IV at Kaiser PermanenteRadiologic Technologist IV at Kaiser Permanente