Matthew Murphy
Dublin,CA
Overview
8
8
years of professional experience
Work History
Sales Representative
Mondelez International
San Ramon, CA
02.2022 - Current
- Manage 20 customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new employees whether it be new representatives or merchandisers.
- Retained excellent customer satisfaction ratings through outstanding service delivery.
- Developed and maintained thorough understanding of products, services, and competitors to enhance sales presentations.
- Met with current customers to discuss business opportunities and offer personal solutions.
- Communicate order minimums and retail/promotional pricing to customers.
Warehouse Manager
Gettler-Ryan Inc
Dublin, CA
08.2019 - 02.2022
- Trained in shipping and handling for construction and maintenance parts.
- Experienced in using forklift to offload deliveries from trucks.
- Inventorying approximately 20 technicians' trucks and parts as well as the warehouse.
Customer Service Specialist/Sales Rep
Frito Lay Inc
Alameda, CA
04.2018 - 07.2019
- Experience with handheld technology, writing orders for deliveries, and collecting POs from customers.
- Checking in deliveries and working product to the floor.
- Worked in a fast paced environment and made sure the team was on schedule with executing delivery windows.
- Managed over 10 customer accounts making sure customer satisfaction is met.
Timeline
Sales Representative
Mondelez International
02.2022 - Current
Warehouse Manager
Gettler-Ryan Inc
08.2019 - 02.2022
Customer Service Specialist/Sales Rep
Frito Lay Inc
04.2018 - 07.2019