Matthew Myers
Boise,ID
Summary
Proven leader at Sherwin-Williams, adept in customer relationship building and sales strategy development. Elevated team performance and customer satisfaction, significantly enhancing store operations and sales outcomes. Skillfully managed financial transactions and inventory, fostering a positive work culture. Demonstrates exceptional interpersonal communication skills and a commitment to excellence. Hardworking employee enthusiastic about learning the market inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
12
12
years of professional experience
Work History
Sales Associate
Sherwin Williams Co
07.2012 - 01.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Manager in Training Program
Sherwin-Williams
01.2017 - 04.2017
- Enhanced team performance by implementing effective training strategies and management techniques.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
- Oversaw inventory management processes, maintaining adequate stock levels while minimizing waste and associated costs.
- Enhanced supervisory and leadership abilities by working closely with mentoring manager.
Assistant Store Manager
Sherwin-Williams
04.2017 - 03.2018
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Manager
Sherwin-Williams
03.2018 - 11.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Sales Rep
Sherwin-Williams
07.2012 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Education
Bachelor of Science - Kinesiology
Boise State University
Boise, ID2016
Skills
- Customer Service
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
- Product and service knowledge
- Sales strategy development
Timeline
Manager
Sherwin-Williams
03.2018 - 11.2021
Assistant Store Manager
Sherwin-Williams
04.2017 - 03.2018
Manager in Training Program
Sherwin-Williams
01.2017 - 04.2017
Sales Associate
Sherwin Williams Co
07.2012 - 01.2017
Sales Rep
Sherwin-Williams
07.2012 - Current
Bachelor of Science - Kinesiology
Boise State University