Matthew Naughton

Work History

Freight Direction Inc

03.2012 - 02.2023

Tracked production of drivers and dispatchers to proactively identify deficiencies.
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Prospected for leads to build pipeline and convert to sales opportunities.
Reviewed established business practices and improved processes to reduce expenses.
Installed and maintained ELD systems.
Audited hours of service logs.
In charge of recruiting and the hiring of new drivers.
Maintained DOT driver files.
Conducted safety meetings and was in charge of everything related to safety such as DOT inspections, crashes, annual driver evaluation, and DOT drug testing.
Supervised office personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
Reduced worker accidents by implementing improved safety standards and monitoring procedures.
Organized records of vehicles, schedules and completed orders.
Communicated with customer service and sales teams to improve productivity and service ratings.
Produced basic billing for our customers (basic data input).

United States Marine Corps

02.2005 - 02.2009

Collected and prepared pre-trial discoveries, records and evidence displays.
Answered telephone and coordinated meetings and conferences.
Managed administrative tasks for our attorneys.
Prepared and managed attorney travel itineraries to optimize scheduling.
Attended court hearings and depositions to take notes and document proceedings.
Assisted attorneys with reviewing and organizing witness reports.
Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
Contacted clients to schedule appointments and discuss progress of cases.
Prepared and drafted correspondence and legal forms to maintain smooth communications.

Wyndham Hotel

01.2003 - 06.2004

Transferred luggage, bags and other items from vehicles and main lobby to and from guest rooms with wheeled cart.
Checked baggage handling equipment, performing minor repairs to restore to full functionality.
Opened doors and transported luggage for customers with care and efficiency.
Delivered newspapers, mail, packages, faxes and check-out invoices to guest rooms.
Escorted guests to assigned rooms and transported luggage.
Maintained knowledge of destination and answered customer questions within scope of understanding.
Stored luggage for guests, retrieving baggage and items when notified.
Straightened up common areas, removed trash and wiped down surfaces to maintain welcoming environment.
Provided guests with information regarding hotel's amenities, local attractions, nightlife, dining options, museums and concerts.
Provided transportation to nearby areas for hotel guests.

System's Transport

01.1999 - 12.2001

Only worked here over the summer and on weekends when I had time, was in high school.
Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Assembled pallets and crates for secure transportation of materials.
Moved furniture and boxes using utility dolly and truck ramp.
Operated forklift to safely move and safeguard stock and supplies in warehouse.
Assisted in receiving, stocking and distribution of merchandise.
Unpacked and repacked items in different quantities and configurations for shipment.
Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.