Matthew Neuman

• Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
• Devoted special emphasis to physical and mental preparedness, arriving to work ready to start immediately and at a moments notice.
• Managed emergency situations effectively, prioritizing student/client safety and well-being above all else.
• Maintained open communication lines with dispatchers to report any delays, accidents or emergencies encountered while on the road.

• Working overnight shifts during peak periods to meet coverage needs.
• Checking in/out truck loads efficiently to minimize yard congestion and increase yard virtual/physical accuracy.
• Inspecting trailers and hostlers for malfunctions. Scheduling and inspecting repairs to ensure equipment is ready to be put back in service.
• Supported warehouse efficiency by coordinating pick-ups and drop-offs according to inventory needs.

• Enhanced workplace safety by conducting thorough risk assessments and implementing corrective actions.
• Reduced accident rates through the development and implementation of effective safety training programs.

• Promoted positive rider experience by providing courteous, attentive service while showing exceptional flexibility to ever changing customer needs and expectations.
• Very similar duties and responsibilities to School Bus Driving

• Same as above

Same as above

• Sorted mail into mailboxes and delivered to offices and branches.
• Collaborated with team members to complete tasks efficiently and meet deadlines.

• Same as above

• Attended to escalated customer complaints and processed product return or replacement requests to increase customer retention.