Matthew Newman
Alpharetta
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Technically proficient with strong communication skills and excellent customer service with problem solving abilities seeking position with a company that inspires growth, recognizes dedication, and rewards achievement.
Overview
14
14
years of professional experience
Work History
Service Technician
GenSpring Power
12.2023 - 01.2025
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
- Conducted detailed inspections of equipment to identify potential issues, preventing costly future repairs.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Gearbox Technician
Atlanta Gear Works
02.2023 - 11.2023
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Optimized system performance thorough testing and analysis.
- Supported project management teams with expert technical advice, contributing to successful project completions.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
Maintenance Mechanic
Voyant Beauty
08.2022 - 12.2022
- 2nd Shift line Maintenance Technician
- Diagnosed malfunctions and troubleshot issues.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Responded immediately to mechanical breakdowns and developed timely repair plan to minimize downtime.
- Performed preventive and regular maintenance on systems.
Tear Down Technician
ZF Transmissions
12.2021 - 09.2022
- Implemented documentation procedures for corrective and preventive maintenance to track trends in machine failures.
- Measured and inspected parts to detect wear and misalignment.
- Dismantled Transmissions to gain access to problem areas, which increased production out put by 50%.
- Reduced back log failed transmission assemblies saving and reusing 85% of reusable components.
- Troubleshot Automobile Transmissions and repaired problems.
Production Line Leader
FOX Factory Inc.
09.2019 - 11.2021
- Supervised production staff of 10. Collaborated with internal teams to streamline operations.
- Monitored and verified quality in accordance with statistical process or other control procedures.
- Operated light-duty bench and floor-type machine tools and automation equipment.
- Completed logs and reports to document detailed information on production, spoilage and departmental maintenance needs.
- Trained line workers in setup and operational production work/cross-training.
- Instrumental in turning least productive assembly line to top preforming line increasing throughput by 90%.
Technician
Mad Hatter Services
08.2018 - 08.2019
- Certified Chimney Professional, with extensive knowledge of building codes for masonry fireplaces and wood burning, gas, electric prefabricated fireplace inserts.
- Submit recommendations and quotes to customers with 60% acceptance.
- Tear down and rebuild chimney chase & performed chimney sweeps, air duct cleanings, dryer vent cleanings, and chimney repairs
- Lead Technician responsible for training, mentoring, and supervising new associates.
- Maintained quality assurance and established great customer satisfaction.
Freight Team Member
Home Depot
02.2018 - 07.2018
- 3rd Shift Lumber Section
- Operated pallet jacks and forklifts to move freight.
- Broke down, re-packaged and shrink-wrapped pallets for efficient storage and transportation.
- Received awards and recognition by store manager as Springs best hire.
Automotive Technician
Lou Sobh Honda
02.2015 - 02.2018
- Completed full vehicle inspections to check for leaks, damage or other issues of concern.
- Replaced damaged, missing or defective parts with new and refurbished components.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- PDI Technician with installation of custom packages.
- Established new SOP for installing REMOTE START Assembly reduced installation time 75%.
Track Supervisor
Andretti Indoor Karting & Games
09.2010 - 06.2014
- Maintained tools and equipment to foster safe and consistent operation.
- Restored, rebuilt, and repaired small block engines.
- Supervised15 team member performance to meet client deadlines and requirements.
- Maintained detailed inventories of go cart and track equipment.
- Instructed team members and supervised track staff on track maintenance, safety protocol and instructional lessons.
Education
Associate of Applied Science - Automotive Technology
Gwinnett Technical College
Lawrenceville, GA05.2014
Skills
- Employee Management
- Mechanical Expertise
- Complete Repair Services
- Preventative Maintenance
- Mechanical Troubleshooting
- Inspection and Quality Assurance
- Safety Monitoring and Compliance
- Equipment Assembly
- Technical Documentation Interpretation
- Problem Detection and Resolution
- Work with minimal supervision
- Power tool proficiency
Timeline
Service Technician
GenSpring Power
12.2023 - 01.2025
Gearbox Technician
Atlanta Gear Works
02.2023 - 11.2023
Maintenance Mechanic
Voyant Beauty
08.2022 - 12.2022
Tear Down Technician
ZF Transmissions
12.2021 - 09.2022
Production Line Leader
FOX Factory Inc.
09.2019 - 11.2021
Technician
Mad Hatter Services
08.2018 - 08.2019
Freight Team Member
Home Depot
02.2018 - 07.2018
Automotive Technician
Lou Sobh Honda
02.2015 - 02.2018
Track Supervisor
Andretti Indoor Karting & Games
09.2010 - 06.2014
Associate of Applied Science - Automotive Technology
Gwinnett Technical College
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