Highly motivated individual with experience in both retail management and food service dedicated to ensuring the needs of the employees and the customers are met
Overview
15
15
years of professional experience
1
1
Certification
Work History
Executive Chef
Nordstrom
11.2022 - Current
Developed menus for catering events, controlled food costs and oversaw quality, sanitation, and safety processes.
Requisitioned food, selected and developed recipes and standardized production recipes for consistent quality.
Planned promotional menu additions based on seasonal pricing and product availability.
Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Implemented food cost and waste reduction initiatives to save money.
Developed kitchen staff through training, disciplinary action, and performance reviews.
Interacted with guests to obtain feedback on product quality and service levels.
Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
Participated in food tastings and taste tests.
Delivered excellent food quality and maximized customer satisfaction by preparing meals according to customer requests.
Trained and managed kitchen personnel and supervised related culinary activity.
Lead Line Cook
Nordstrom
06.2019 - Current
Perform daily opening tasks including setting up the line and performing line checks
Ability to work in all areas of the restaurant including the line, cash registers, washing dishes, prep kitchen,expediting tickets, and running food
Complete vendor orders including Creation Gardens, Gourmet Spice, Sysco, Eco-Products, and Major Brands
Oversee organization and implementation of kitchen systems including line checks, temperature logs, andcleaning lists
Assist in training incoming back-of-house employees on proper procedures and recipe specifications
Maintain cleanliness and organization of walk-in and freezer as well as dry storage and paper products
Experience with creating menu features
Ensuring all employees are knowledgeable of monthly features and monthly partnerships with vendors
Experience in working the register and providing customers with information on monthly features and menuitems
Created and executed menus for multiple catering events throughout the store
Complete nightly cleaning and closing tasks including wiping down and polishing surfaces, draining and cleaningfryers, cleaning ovens and floors, and properly rotating and labeling foods
Line Cook/Prep Cook
Nordstrom
08.2017 - 06.2019
Prepared prep recipes and meals according to exact specifications
Quickly learned to work all stations on the line
Completed daily prep tasks and assisted other cooks where needed
Completed closing and cleaning tasks including cleaning ovens, draining and cleaning fryers, and floors
Assisted with dishwashing when needed
Performed daily line checks to ensure quality of food
Completed produce orders and ensured cleanliness and organization of walk-ins and freezer
Line Cook
Bandana's Bar-B-Q
09.2016 - 11.2017
Performed opening tasks by preparing fresh foods for service
Assisted all stations in the back-of-house including dishwashing when needed
Prepared food during service to exact specifications
Successfully worked with a back-of-house team including being able to lead the entire team through a service
Expedited tickets when needed
Performed daily closing and cleaning tasks including wiping down, wrapping food, draining and cleaning fryers,cleaning and polishing all stainless steel countertops, cleaning dishes, and setting up for the next shift
Prepared and cooked overnight meats for the next day
Broke down and organized weekly shipments
Sales Associate, Lead Front Desk
Gold's Gym
09.2015 - 08.2016
Contacted prospective members to schedule tours of the gym
Sold different membership packages and personal training packages to incoming customers
Performed tours for incoming prospects and new customers
Followed up with members and prospects after first meetings to ensure they had a positive experience
Went on marketing trips to bring new customers to the gym and build positive partnerships with local businesses
Moved to the front desk to ensure all incoming members were checked in properly
Broke down and organized shipments weekly
Upsold members on retail and contest items and oversaw price changes and marketing materials
Oversaw cleaning of the entire club nightly
Retail Sales Associate/Key Holder, Store Manager
GNC
09.2012 - 08.2015
Build sales based on customers' needs
Upsold our monthly featured products
Upsold customers on monthly memberships
Provide knowledgeable information to every customer that came through the door
Promoted to store manager where I oversaw the hiring and training of new employees
Oversaw changing of monthly marketing and contest materials and price changes throughout the store
Broke down and organized weekly shipments
Managed cash register and oversaw weekly invoices
Performed weekly reporting of numbers to regional and area managers
Salad Bar Clerk, Produce Clerk, Courtesy Clerk
Dierberg's Markets
05.2008 - 09.2012
Provided customers with excellent customer service by bagging groceries
Helping customers to their cars and unloading their groceries
Kept the parking lot free of trash and carts
Filled and stocked produce shelves daily
Helped organize inventory coming off of the truck and prepared fruits and vegetables to go out onto the salesfloor
Unloaded weekly produce trucks and organized cooler as well as rotated the current product
Set up the salad bar each morning and prepped food for the bar and for the store displays
Cut fruit daily for store displays and party trays for customers
Perform closing tasks including breaking down the salad bar, cleaning dishes, and taking inventory of the coolernightly