Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Matthew Oakley

Jacksonville

Summary

Dynamic professional with experience as an Assistant Manager at Skate Land USA, recognized for enhancing customer satisfaction and fostering a positive work environment. Skilled in organizational proficiency and effective merchandising strategies, I excel in resolving complaints and coaching new employees, ensuring a seamless onboarding process. BLS certified and committed to safety.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Utility Clerk

BGC
11.2024 - Current
  • Addressed and resolved customer complaints and answered subsequent customer service questions.
  • Improved customer satisfaction by efficiently addressing and resolving utility service inquiries and concerns.
  • I've ordered for my perishable manager when she was off for the week
  • I've help count for inventory in the store I work in

Assistant Manager

Skate Land USA
09.2022 - Current
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.

Education

No Degree - EMT

Jacksonville High School
Jacksonville, TX
05-2026

Skills

  • Organizational proficiency
  • Stocking and replenishment
  • Basic math
  • CPR
  • Stop The Bleed

Accomplishments

    I have my Lone Star for Aguclture

Certification

BLS,

OSHA 10 hour,

Welder cert from Certified welding & Testing CO. Inc.


Timeline

Utility Clerk

BGC
11.2024 - Current

Assistant Manager

Skate Land USA
09.2022 - Current

No Degree - EMT

Jacksonville High School

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