Matthew Obadero
Henderson,NC
Summary
I am an articulate, creative and forward-thinking individual aiming to work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately. I am patient, caring, passionate and committed to my duties. I have a high level of self- control and very professional. I am always willing to work, and I am a supportive team player.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Subject Teacher
Crown Owner Land Schools
Ota, Ogun, Nigeria
10.2021 - 11.2022
- Graded projects, exams and assignments to track student progression.
- Conducted individual and group tutoring sessions with struggling students.
- Tested students' comprehension of subject matter through quizzes, tests and projects.
- Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
- Encouraged positive behavior among students through effective classroom management strategies.
- Enforced school policies regarding acceptable behavior in the classroom.
- Completed day-to-day duties accurately and efficiently.
- Graded student papers and assignments to track student progression.
- Met with parents and guardians to discuss students' progress and areas requiring improvement.
Customer Service Representative (Intern)
Eco bank Nigeria PLC
Iyana Ipaja , Lagos, Nigeria
11.2016 - 11.2017
- Participated in team meetings to discuss strategies for improving customer satisfaction ratings.
- Assisted customers with account maintenance tasks such as address changes, billing adjustments and payment processing.
- Listened to customer needs to identify and recommend best products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided customers with product and service information.
- Resolved customer complaints via phone, email, mail or social media.
- Answered incoming customer inquiries in a professional and timely manner.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Bachelor of Science - Marketing
University of Ilorin
Kwara, Ilorin08-2021
National Diploma - Marketing
Federal Polytechnic Ilaro
Ogun, Nigeria09-2016
Skills
- Communication & Presentation skill
- Result oriented
- Emotional intelligence
- Peer Collaboration
- Time management
- Analytical thinking
- Accuracy & Attention to details
- Proficiency in microsoft office
- Follow-Up Skills
- Active Listening
Languages
English
Professional
Certification
- PricewaterhouseCoopers LLP(PWC)- Certificate of participation in Finance and Non-Finance professional course( December,2021)
- Student Member, Institute of Chartered Accountants of Nigeria (ICAN) Membership number: 258462
Affiliations
- Reading
- Soccer
- Adventitious
- Cooking
- volunteering
- Community involvement
References
References available upon request.
Timeline
Subject Teacher
Crown Owner Land Schools
10.2021 - 11.2022
Customer Service Representative (Intern)
Eco bank Nigeria PLC
11.2016 - 11.2017
Bachelor of Science - Marketing
University of Ilorin
National Diploma - Marketing
Federal Polytechnic Ilaro
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